Contact Airtable Support

On the surface, this app encompasses everything that one could want without delving into Microsoft Access and building databases. However, that’s where it stops. As others have mentioned, there is no offline support, the views become ungrouped if you built a base on the desktop first, and if you have paid for the yearly service, you will not get your money’s worth by using the iOS app because things like linking bases or even tabs within your base are not available. After speaking with customer support, they mentioned that the grouping feature is in the works (no ETA), offline support in the works (no ETA) and parity between desktop and iOS in the works, again, no ETA. Basically, the features that would make this a KILLER app, may or may not arrive. On a different note, if you are using the desktop version, using anything but Google Chrome (my experience) does not group, sort or in any way resemble what you have intended it to be. The app is very ambitious but doesn’t get even remotely close to realizing it’s purpose and intent.

There are lots of capabilities, views and layouts in particular that are available on the desktop web browser version that aren’t available on the iOS version. Not having these views really hobbles the app. It is the only app I know of that limits the features of the mobile app so extensively. And it’s obvious it’s a feature, not a bug, because it’s been that way for several years as best I can tell. And it doesn’t work at all on my iOS Chrome browser, for that matter. They’ve put work into that. It’s a shame because what Airtable offers is incredible. But someone has decided to specifically not to make several of those incredible features available for iOS, severely limiting the appeal of the whole system. I’ve looked at using Airtable for several projects, but when I try using it in my iPad or iPhone, it’s so limited, it’s not worth using.

I’ll keep it short: this app lives distinctly in the old era of semi-functional iPad apps before it had many of the productivity features and system resources as it has today. The biggest pain points for me when using AirTable for iPad are these: - there is no support for drag and drop, a feature that has been available on iPad for 5 years now and is present on the web version (which doesn’t work well on ipad). It’s a must for productivity, especially when you deal with images a lot, so it’s frustrating to see it excluded from the iPad app for no apparent reason. - The app likes to exit all the way back to the first screen if you’re doing something else for too long. A lot of apps are able to show me what I was doing before I closed it/it was flushed from memory, so it’s a real head-scratcher that an app that forces all web sessions to share the same view cannot automatically show me the same view in the app on a reliable basis. Before there were a lot of productivity apps and features for ipad, these issues were pretty much a given for every app. since 2017, the iPad has steadily gained more and more native productivity features, and Airtable seems to be missing most/all of them. Bummer.