Telekom MK Reviews

Telekom MK Reviews

Published by on 2024-09-13

🏷️ About: Telekom MK is a mobile application that provides users with information on their internet, minutes, roaming, and SMS usage on their mobile numbers. It is a tool for monitoring all fixed and mobile services in one place. The app also offers a fast and secure way to pay bills and top-up prepaid vouchers. Users can manage their services and those of their closest friends and family members anywhere and anytime.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
34.1%

🙄💅🫥 Neutral
33.7%

👿🤬😠 Negative experience
32.2%

~ from Justuseapp.com NLP analysis of 392 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app allows users to activate data SMS and other services without having to contact Telekom customer service.

- Users can pay their bills online, which is convenient and saves time.

- The app offers double gigabytes for monthly and weekly data activation.



Read 28 Customer Service Reviews 👿🤬😡😠💢😤

4.1 out of 5

Slow and Bad Translation

2022-05-22

The application is extremely slow and doesn’t work half the time. The English translation of TelekomMK is horrendous for an ISP of Telekom MK’s size. I’ve attempted to pay my phone and internet bills through TelekomMK only for it to say the payment was successful and then rip me off without showing any further information. The multiple errors encountered on every opening of TelekomMK are extremely annoying and the loading times remind of me of dialup internet at times.

Worst providor ever!

2022-06-23

I have been loyal to them and using TelekomMK for years. They scam and steal your money in return deleting TelekomMK, customer support and technical support is the worst on earth, and this is coming from a customer support representative. I tried to bare with them numerous times since i know how it is to work in that department. They never provide their customers with solutions or even answers. I am cutting off my business with them and turning to VIP. Worst provider on planet earth.

Dishonest approval screen

2022-07-24

Dishonest approval screen, designed to trick you into approving everything instead of only what you choose.

Cannot “deactivate” Add-ons

2022-08-25

beware! add-ons will renew automatically till your credit balance is gone.

Sugestii

2022-09-26

Podobro bi bilo dokolku imate opcija za skeniranje na kredit karta. Isto taka pozelno bi bilo da ima opcija da se izbere sekoj mesec da se plaka smetkata avtomatski od zacuvanata kreditna karta na denot koga najdocna treba da se plati smetkata

Dobra e, no moze i podobra da bide

2022-10-27

Nekoi raboti okolu interfejsot moze da se podobrat

Payments from the app don’t work

2022-11-28

Adding a payment card is not working well. While adding a payment card if your phone goes to screen lock.. all the data that you put in is gone and you have to start from the beginning. Even if you manage to have luck and add you card , payments never go through. Gateway errors all the time.
Fix your app please so we dont have to wait in line in the store to pay the bill. What years is this 1990??

Sumaya Ahmadi

2022-12-29

It is a very useful application and the services are great. Thanks a lot

Perfekt

2023-01-30

Odlicen 5

Helpful

2023-03-03

I find TelekomMK quit helpful, you don’t have to contact telekom service to activate data sms or anything. Telekom Customer Representatives are the worst to deal with and not helpful at all. If you activate monthly weekly data from TelekomMK you also get double gigabytes.

Melinoli04

2023-04-01

I like the application

Good app

2023-05-03

Great app

Best app in Macedonia.

2023-06-03

THE BEST app in Macedonia. X2

No bugs, no issues, just works and is easy.

Service!

2023-07-05

Keep up the good job

INTERNET

2023-08-05

The internet is so slow like my grandmother

Awesome app

2023-09-06

Great job. Modern, easy to navigate and user friendly

T Mobile

2023-10-08

Very convenient and very useful

T-Mobile Telekom MK

2023-11-08

Well, well... all it took was COVID 19 to kick you in the rear to get TelekomMK to work flawlessly. Thank you so much.

Great app

2023-12-10

Really easy to pay your bills and take care of your account features

Telekom MK

2024-01-10

Love the fact that I can pay my bills online instead of having to find a place to make a payment.

Ne funkcionira

2024-11-18

Delot so zacuvuvanje karticki ne funkcionira, a toa e glavnata funkcija, neli?!

Ocena na aplikacija

2024-11-18

Chesto ne funkcionira aplikacijata i ne e bash dobra za koristenje! Edinstveno e dobra vo delot na plakjanje na faktura!

Generic app programming

2024-11-18

TelekomMK is most likely programmed in generic environment meant for all platforms one time instead of the company Maki g the right decision and programming natively for iOS/Android.

The fact that you cannot pay your bills unless you add your card to TelekomMK is infuriating. I don’t want you to know what card I’m using all the time. Reporting this to Apple immediately.

Crashes

2024-11-18

TelekomMK crashes often

Super

2024-11-18

.

Katastrofa

2024-11-18

Mizeria ste no coment!!!

Slow

2024-11-18

Limited options and VERY slow app, there is huge room for improvement



Is Telekom MK Safe? 🤗🙏


Yes. Telekom MK is very safe to use. This is based on our NLP (Natural language processing) analysis of over 392 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.1/5 . Justuseapp Safety Score for Telekom MK Is 51.5/100.


Is Telekom MK Legit? 💯


Yes. Telekom MK is a totally legit app. This conclusion was arrived at by running over 392 Telekom MK User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Telekom MK Is 100/100..


Is Telekom MK not working? 🚨


Telekom MK works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Telekom MK? Post a Review




Features

1. Easy usage tracking - everything on the home screen

- Check how many minutes you have used and how many are remaining

- Quickly and easily view mobile internet usage

- Manage additional services by adding their numbers to your profile

- Dark mode theme for personalization

2. Manage multiple services in one place

- Manage all services with a simple overview: calls, SMS, roaming, internet packages, and fixed services

- Manage added numbers from your closest friends and family members

- Easily add new numbers to your profile

3. View details of services and additional package activations

- Receive notifications for monthly bills and their status

- Purchase additional packages for calls, SMS, roaming, and internet

4. Pay your bills or others' bills by entering the invoice number or scanning the barcode on the paper bill

- Detailed overview of all items in your monthly payment amount

- Pay multiple bills at once

- Pay electronically with a credit or debit card

- Receive notifications for timely and regular bill payments

- Check paid bills from past months

5. Top-up prepaid vouchers

- Enjoy exclusive offers only through Telekom MK and stay up-to-date with other offers

- Top-up your prepaid voucher or another Telekom number

- Easily activate additional packages

6. Help and support

- Virtual assistant (chatbot) to help you find the information you need or contact customer support via chat

- Get answers to frequently asked questions in the Help and Support section

- Report possible obstacles in using Telekom services, detect them, and solve them as quickly as possible through the Virtual Technician option

- Track the status of reported obstacles in using Telekom services and find out as soon as they are resolved.

  Customer Service/Support
Developer:
Makedonski Telekom AD - Skopje

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