Moj Telekom HR Reviews

Moj Telekom HR Reviews

Published by on 2024-11-11

🏷️ About: The Moj Telekom app is a mobile application that provides essential information on spending, services, and bills. It allows users to pay bills, change tariffs, check consumption and costs, top up vouchers, manage home Wi-Fi network, and chat with customer service. The app also offers discounts and benefits to its users.


       


Overall Customer Experience 😎


🤬 Negative experience
40.1%

😎 Positive experience
33.8%

🫥 Neutral
26.1%

~ from Justuseapp.com NLP analysis of 653 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Clear and easy to use for paying mobile and home WiFi services

- Provides a quick and easy overview of the user's account

- Great app for easy bill pay



Read 22 Customer Service Reviews 😠💢

4.0 out of 5
Needs a lot of work…

Does not properly identify the package already on the number , the package on my weekly unlimited tourist internet card is not even an option to choose??
English language preference is marked however Croatian messages are all over MojTelekomHR and the sms and emails sent are Croatian except for one message. Need a customer specialist to go through MojTelekomHR and clean it up ..
We shall see if other top up etc features work as broadcasted soon..

Terrible

Disappointing.

Limited visibility on plan options.

Doesn’t offer ability to change native language. At least not intuitive.

Not accessible when you need it most

If you run out of internet you can not access MojTelekomHR to top up your credits. Other options are here but that could be much presented much clearly. This is a big company and taking this into account app could be much better.

Useful (but soooo slow)

MojTelekomHR design is nice, and it is very useful. But a huge problem is that is unbelievably slow. It takes at least 2 minutes for me to check how much internet traffic I have left (I should be able to do it in <10 seconds). I cannot give anything more than 1 star for an app like that.

English option

If I choose English as a language option only half of MojTelekomHR is in English. All offers are in Croatian. Useless to me. I appreciate the English but wish it was 100% English.

Language settings

MojTelekomHR has English as a choice in settings which is great, but sends me all notifications in Croatian which isn't helpful. :/

All in English

If I choose language English, everything in MojTelekomHR should be in readable.

It’ slow

Major performance downgrade a few days ago. OneOnly thing I can suggest is adding Touch ID option when opening MojTelekomHR for verificatiom, and moving the bottom right more options button to the top left as a hamburger menu.

Human interaction missing

No live chat. No info of phone number to call

New log in policy

I love MojTelekomHR but I hate that now I have to log in every time. I have finger print recognition on my phone so I shouldn’t have to re log in each time I want to pay my bill.

OK

Could be a little clearer on the instructions.

Pay forward?

Why can I not pay months in advance?

Dobro, ali sporo

4 stars just because MojTelekomHR is slow in some segments, but everything else is working as supposed

T-Com app

Može puno bolje

Useful app

It gives quick and easy overview of my account.

Easy in English

I have been using MojTelekomHR in English to pay my mobile and home WiFi services and it is all clear and easy to use, better than I expected.

Good for language

😊

Great app

Good design , intuitive ux and functional

Works great!

Great app and easy bill pay!

Ne radi prijava putem Telekom ID-a

Aplikacija je OK, ali u zadnje vrijeme ne radi prijava putem Telekom ID-a (javlja grešku da usluga nije dostupna), dok prijava putem broja telefona prolazi. Isto tako ne vidim nigdje opciju primjene pletplatničke tarife, iako je ta funkcionalnost navodno uvedena u zadnjem updateu.

Hvala na to

Nice upgrade



Is Moj Telekom HR Safe? 🙏

Yes. Moj Telekom HR is very safe to use. This is based on our NLP (Natural language processing) analysis of over 653 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.0/5 . Justuseapp Safety Score for Moj Telekom HR Is 45.7/100.

Safety Analysis

65.5% of users say app is Safe 👍
65.5%

22.7% of users say app is Risky 🚨
22.7%

11.8% of users have Some Concerns ⚠️
11.8%


Is Moj Telekom HR Legit? 💯

Yes. Moj Telekom HR is a totally legit app. This conclusion was arrived at by running over 653 Moj Telekom HR User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Moj Telekom HR Is 81.1/100..

🔏 Privacy & Data Safety

Moj Telekom HR collected the following data from you:

  • Data Used to Track You:
    • Identifiers
  • Data Linked to You:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • Identifiers
    • Usage Data
    • Diagnostics

How was your experience with Moj Telekom HR? Post a Review




Features

- Provides essential information on spending, services, and bills

- Enables easy payment of monthly bills and purchase of vouchers and options

- Sends notifications for recommendations on new tariffs or cheaper devices

- Allows payment of bills by credit or debit card free of charge

- Provides an archive of all paid and unpaid invoices

- Allows changing tariffs once a month in just a few clicks

- Offers discounts and benefits to its users

- Tracks data consumption, minutes, and off-tariff consumption in real-time

- Allows top-up of vouchers on any number and repeat top-up via frequent recipient list

- Enables management of home Wi-Fi network remotely

- Allows chat with customer service, including a chatbot for frequently asked questions.

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