LinkedIn Sales Navigator Reviews

by Cr8143

Their level of support for billing and other issues is sub-par. The last thing a person wants to do is click around on different articles and topics looking for a phone number to call or even email address for support issues. When you call their number they direct you to a live chat. They don’t even have a dedicated support team.

The service itself is probably not worth 80$ a month. When I tried to cancel they offered me two months for 40.

by WesCandela

I want to give this a good rating
I really do
It’s immensely expensive but it’s become extremely valuable to me however to this day I still have never been able to get past the get started banner on the front page of LinkedInSalesNavigator and I have no idea why please aluminate am I the only person having this issue I have deleted and reinstalled so many times I couldn’t tell you and I have tried to re-login I cannot do it on the iOS app

bugs

by Tikky2708

Constantly shows I have messages. Tells me I have anywhere between 2-964 messages when I have none. Not a huge deal buts it’s annoying to look at and also has me checking messages all the time so I know I’m not missing something.

Second the search bar. I can’t even use this tool. Every time I go to search employees are a company it deletes me texts or gives me a oops not available screen.

It’s one of the pricier biz dev tools and it’s hardly usable at this point.

by Arghhhhhhhhhh

Used to love LinkedInSalesNavigator, but recent updates have left the navigation of LinkedInSalesNavigator very clunky. The search bar is pretty much inoperable because it starts deleting my input after I’ve managed to type a few letters. Or it immediately starts backspacing on letters after I’ve finished typing. For messages, it keeps showing I have lots of unread messages when I don’t in either else’s navigator or regular LinkedIn. I reached out to support for help and they suggested clearing cookies from my phone, but that hasn’t helped one bit.

by Geberhardt500

Works good but I wanted to upgrade to Sales Navigator team so I can synchronize with my crm. Since I purchased through LinkedInSalesNavigator it was billed through the apple store so I was not able to upgrade. I had to cancel through apple who already billed for the first month. Then I have to wait for the month to end before going to the Linkedin website and paying for sales navigator team
With a credit card. So I have to wait a month to set the service I need and have to pay for this month even though it’s mostly useless without integration with my crm. Very poor purchase/upgrade system!!!

Update: I tried the link Sales Navigator suggested and requested a refund from Apple and it was denied!

by Snowflakesmom

I’d like to see an iPad version with more of the Sales Navigator functionality. So far, the “discover” feature hasn’t suggested anything even remotely related to the accounts I’m seeking, even though I’ve saved 100’s of accounts in Sales Navigator.

Regarding LinkedInSalesNavigator and the web version of Navigator: PLEASE PLEASE PLEASE integrate messaging between Navigator and LinkedIn. It is SO FRUSTRATING to have conversations in both places. I’m having to find contacts in Navigator and look up the conversation in LinkedIn just so I don’t start threads in two places.

by Rastaman2010

The data LinkedIn has is unmatched but completing even simple tasks through LinkedInSalesNavigator is frustrating beyond belief. Seeing pathways to connections is only sometimes shown which is likely the most important feature. Doing searches within your own network is complicated to figure out. I wish they spent more time on the things that mattered- better ux around finding the right prospects and finding pathways to connect with them quickly

by MikeyCashGames

Please, LinkedIn for the love of God, build an iPad app for Sales Navigator! I am paying a bunch of money to be able to access my network, share information and find new clients but I want to be able to do that with the best experience possible; I want to be able to do that natively on the iPad without having to go through a browser! Especially since I have to send all my InMail through Sales Navigator, we should have access to an iPad app. Please fix this for us as professionals who are constantly on the go, we should be able to get the best experience possible from something we are paying for. Thank you guys! Also, I must say, I absolutely love Sales Navigator as a tool and on the iPhone it is very stable, works smoothly and looks good. (Now just that iPad app, for reals) ok, I’m done, I think they get the picture.

by Steverodgers88

I like the product so far. But I am in agreement with all the very many request I see on your reviews about the necessity for an iPad App. In this day and age and for a paid monthly service this should be a given. This is a bit like a peanut butter and jelly sandwich. I can eat a peanut butter sandwich but not near as good or enjoyable in the experience of eating a good PBJ.

Please realize the same applies here as it’s good but near as good as it could be.

Thanks

by Sales Guy Named Joe

I’ve been using Sales Navigator for 6 years now, and it used to be a lot more valuable. Lately it seems to have a lot of bugs. Why’d they remove the lead search function? How come half the time I click on a person’s profile, it opens their profile in LinkedIn now instead of keeping me in the Sales Nav app? I know LinkedIn will keep innovating, but right now, I think there’s a lot of room for improvement.

by BKennings

Really valuable tool, but limited by two big factors, 1) thousands of companies have no presence on LinkedIn and 2) the information about those that do is entirely dependent on what is voluntarily shared. Filtering by Revenue for example is really limiting in that the data is often outdated or non-existent. It’s not culled from external sources but dependent on the company to keep their profile updated. LinkedIn is a great resource for B2B selling but it should not be the only resource. That said, Sales Navigator is a great tool for what it does. Just know that you’re only reaching a fraction of your market.

by Chooky The Professional

For the cost of Sales Navigator I really cannot believe how terrible LinkedInSalesNavigator is for iPad. The LinkedIn app rules. But c’mon I have to view in portrait so my keyboard on my iPad is useless unless I want to turn my head sideways. I can’t even log in via the web because it takes me right to LinkedInSalesNavigator . I thought when I signed up it would be just like it is on the PC, nested within linkedin. Nope, separate terrible app that now makes all my work on the go useless. I love you LinkedIn, I love you so much but dude I hate LinkedInSalesNavigator.

by Geniuskav

I really enjoy using LinkedIn SN.
I would love to be able to use the application via my ipad and have ALL the same features offered via the web on my mobile devises.

Please consider adding more CRM style features:

List Sort
Run Reports
Activity
Value of opportunity
etc...
Sorting via address (location)
Require a business contact card
so when you connect you have the full contact information - managing business cards is very old school-maybe an e-card can be sent with a trusted new connection and updated based on any changes in jobs is updated.
LinkedIn has become my most used tool and functionality adds are important.
Also can you email the monthly statement for LI SN ?

by Staaldm

I couldn’t live without sales navigator and it gets the job done that I need it to. That said, I feel like the user interface and user experience are a bit unpolished in number of ways and it’s surprising to me that they haven’t been addressed. You can’t sort lead and account lists by header rows and since things aren’t sorted alphabetically (I can make sense of the order) this gets annoying when your list gets to be more than a page. Several other eye-rolling user annoyances but like I said, I’d still recommend it to anyone and consider it one of my top tools because of the up-to-date access it gives me to information.

by Vxsjzsnzhs

I am one week into the product. I still don’t have the promised integration with SalesForce.

Technical Support is non existent. I expected more out of LinkedIn.

I am hopeful I can get it figured out soon or I will cancel my subscription.

by Baldstormer

It’s the #1 tool out there today, the amount of information it provides on a prospect is unparalleled. I’ve scheduled more new business meetings through Sales Navigator then any other service or tool.

by Mango Von Sales

Finding new prospects and actually being able to connect with them is incredible. Prospects become friends and I stay in touch with a ton of people. Great to see live updates and expand my network. 10/10

by Jasonnice

If you are going to use any of the premium accounts, use sales.

The search algorithm is easy to use and you can find lots of contacts to reach out to.

Tip: connect and use personalized message invites instead of Messages. Better for your network building

I wish, for work, I could download an excel spreadsheet of the search (export search list)

And for some reason, the text of this “write a review is white against a white background) apologies for any mistakes I have wile writing this lol.

by Road Warrior Salesman

I’ve been using it for years and each quarter it gets better. The voice dictation is stronger than the iphones text messaging app, believe it or not. What I love about LinkedInSalesNavigator itself is I can log calls while parked in the car, even take notes during a meeting and have it save easily.

by JohnLane02

Quite simply, at almost every turn, the design of the user experience is sub par.

Two examples:

Sending an invite. The text box is about ½ the size of the character limit. But sits inside an almost empty page. Why not make the text box bigger. (Yes write shorter invites too!).

Search process. Boolean? In 2021? It’s crazy. Also why have the search parameters be live so easy input needs to load? It takes forever. (There’s more improvements I could mention. )

I have been on LinkedIn since almost day one. I love it. But the software needs serious improvements to the UX. And I’d love to help.

by Lrmdev

I’ve never written a review before but this UI is an inspiration to write about. An old iPhone UI for an app on an iPad that you pay 80 a month for? It is inconceivable. It really isn’t very hard to build an iPad interface, have someone there read a book on Swift and convert it. Also, is there no web view? If so, what is happening? Please LinkedIn, take an immediate look. I gave it 2 stars rather than 1 because it is useful info.

by Jbrobinson413

LinkedInSalesNavigator is ok but has some big flaws:
1. The discover tab shows the same account results every day
2. LinkedIn and sales navigator messages are treated like two different things. They are the same and should show in both apps.
3. Searching for new leads/accounts by filtering is limited via LinkedInSalesNavigator
4. Push notifications only sporadically work (this is a big issue)
5. Can’t sync new leads / accounts to Salesforce. Makes it difficult to prospect and track without excessive data entry (More an issue with the service than LinkedInSalesNavigator )
6. The Salesforce sync that does exist is poorly executed. It’s using legacy notes/attachment objects.

by Babs177

Ready for another level to satisfy your business acumen and curiosity? This is it. I am never disappointed with the intel it sends my way, each and every day. Intuitive and thoughtful. I give it two thumbs up.

by ACE 15367

This is the missing link to relationship selling. Very organized and to the point. A must have for any sales professional.