Are you having issues? Select the issue you are having below and provide feedback to GettingOut.
- Time is inaccurate
- App crashes and forces users to lose messages
- Does not notify users unless screen is on and app is open
- Cannot add the same amount from card within the same day
- Slow and refreshes back to the beginning when trying to login
- Poor customer service
- Issues with video calls, deposits, and conversations randomly disappearing
Can't connect Message reads We are unable to load messages at this time And video calls volume is extremely low can't hear
Cannot deposit funds have contacted customer service was told to ring impossible as I am in uk.....No solution Was asked to send ID have but makes no difference This is proving to be impossible Surely it can be sorted
Complete guide to troubleshoot GettingOut app on iOS and Android devices. Solve all GettingOut app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Telmate, LLC, developers of GettingOut.
With our free mobile app, you can easily make deposits, send and receive messages with our new and improved messaging feature, send photos and videos (select facilities), manage contacts and more. It provides simple and reliable communication between inmates and their family and friends -- allowing them to stay connected, even on the go! GTL’s this app mobile app is rooted in the power of relationships. Download the this app app today!