Sonymote app not working? crashes or has problems?

Sonymote Status

Published by yohan teixeira

SonyMote is a virtual remote control that lets you control your Sony Bravia TV.
To use the sony remote control, you must have your iPhone / iPad on the same
wifi network as your TV and you accept the message that appears on your TV (or
register the pin code for the new model) Because the application runs through
the wireless network , it is not necessary to be close to the TV .

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Reported Issues: 1 Comments

By Dianne Hill 9 months ago

Can you use the tv guide function with Sonymote

Common dislikes about Sonymote app

- Multiple one-Star reviews exist

- Regular actual Sony remote does NOT work at all with it

- Free program is completely useless because of ads

- Program sees TV just fine, but won't connect to it

- Has the look and feel of a beta design program

Have a Problem with Sonymote : Remote for Sony TV? Report Issue

Common Sonymote Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sonymote app on iOS and Android devices. Solve all Sonymote app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sonymote iPhone Issues and Solutions

Sonymote iOS app crashes, not working, errors
Sonymote iOS app network issues
Sonymote on iOS has black/white screen

Sonymote Android App Issues and Solutions

Sonymote has errors/crashing/not working
Sonymote server network connectivity issues
Sonymote has black screen

Sonymote iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sonymote app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sonymote app crashes or not working on Iphone (iOS):

Close and restart the Sonymote app on iPhone
Update Sonymote app to the Latest Version for iOS
Uninstall and reinstall Sonymote iPhone app
Update your iPhone to the latest iOS version

Fix Sonymote on iPhone unable to connect to server/internet connection issues::

To resolve Sonymote network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sonymote black/white screen (blank screen) on iPhone:

Follow the Sonymote iOS app troubleshooting guide Here →

Sonymote Android App Issues and Solutions

Fix Sonymote not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sonymote app issues:

Force Stop the Sonymote App
1. On android, goto "Settings" » click Sonymote app. » click "Force Stop".

Update Sonymote to the latest version on PlayStore

Clear Sonymote App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sonymote app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sonymote.

Fix Sonymote unable to contact server/ Sonymote internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sonymote » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sonymote » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sonymote on android.

Solve Sonymote black/white screens issue on Android:

Follow the Sonymote android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at yohan teixeira, developers of Sonymote.

Verified email

Contact e-Mail: [email protected]

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Developer: Dev Null

E-Mail: [email protected]

Website: Visit Sonymote Website

57.14% Contact Match

Developer: AppAgency Labs

E-Mail: [email protected]

Website: Visit AppAgency Labs Website

About this app

To use the sony remote control, you must have your iPhone / iPad on the same wifi network as your TV and you accept the message that appears on your TV (or register the pin code for the new model) Because the application runs through the wireless network , it is not necessary to be close to the TV . With a realistic design you can use all the functionality of the real sony remote. this app control works with all the sony bravia smart TV. this app is neither an official Sony product, nor are we affiliated with the Sony company. this app is a virtual remote control that lets you control your Sony Bravia TV.