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豆瓣 Customer Service 💢

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Contact e-Mail: [email protected]


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E-Mail: [email protected]

Website: 🌍 Visit iQIYI Website

Privacy Policy: https://www.iq.com/intl-common/international-privacyagreement.html

Developer: iQIYI







3 Most reported problems 😔💔

4.5 out of 5

A perfect app to waste your time

2025-03-06

by Fortunecookie101

If you are bored to death and just want an app that would make you regret your life decision on opening this app, this is the app for you.

Before douban introduced “social” function as its core function, I’d say this is an amazing app. But now you just open this app and it recommends a whole bunch of stuff that has absolutely nothing to do with movie/book/music, and they hide their core function somewhere else for users to discover, I guess, to “surprise” you when 20 minutes later you realize “oh wait I opened this app to look for a movie or book, but instead I read people rant, how great is that!”

Privacy concerns

2025-03-07

by 笨Robin

I’ve been using Doubaï for years for it provide a clean environment for Chinese readers. But this app is nothing like that. The app keep forcing me to allow it to access my personal data when it’s not necessary. For example, you need to let it access your photo album to update your profile picture in order to write a book review. I do not see the correlation. It also force you to provide phone number, WeChat accounts…. just to log in. Being a big fan of Douban, I delete the app because I find it have too many privacy concerns.

恶意删帖

2025-03-08

by 豆腐汤不放葱

I posted an article about the positive sides of life, there were so many negative comments replied to my article, I was mad and give response to those ppl with appropriate words, and I asked Douban to remove those negative comments and block those ppl, however those ppl can still give comments to my article and Douban keep deleting my comments???? It doesn’t make any sense! I wrote several letters to complain, Douban hadn’t replied to me, which make me so disappointed and frustrated.

Honestly, there are so many ppl with poor personality in Douban, they regard it as a virtual world, so they can do whatever they want to harm others, and Douban has a really poor system to regulate those ppl and Douban can’t figure out what’s right or wrong, it failed to protect the right, even hurting the right.

A bad app, strongly recommend you to avoid this app.

总而言之,豆瓣无法辨别是非黑白,豆瓣上越拉越多的用户非常没有素质,豆瓣的风气很不好,我再也不会用了,强烈建议大家不要使用,不然别人在你豆瓣发的帖子下面大放厥词,你被气得吐血,你也不能反击一句,因为豆瓣会删你回复,删多了你就被禁言了,大放厥词的人还可以很逍遥,因为他们懂得规避一些词语不让豆瓣发现,很烂的app




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