Bluetens app not working? crashes or has problems?

Bluetens Status

Published by Bluetens France on 2023-11-21

Back pain, injuries, joint pain, fatigue, stress, nervousness: those days are
gone! This is Bluetens, the healthcare device that connects and communicates
with your smartphone for your wellbeing. Bluetens is a small yet very powerful
electrostimulation device run by a dedicated App on your smartphone.

I have a problem with Bluetens

Are you having issues? Select the issue you are having below and provide feedback to Bluetens.

User reports:
App has problems

User reports 2

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

100.0%

Something else

50.0%

Reported Issues: 1 Comments

By Elena Robisch 1 year ago

My bluetens blue light will not go off and now it will not connect with the app.

Have a Problem with Bluetens? Report Issue

Common Bluetens Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bluetens app on iOS and Android devices. Solve all Bluetens app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bluetens iPhone Issues and Solutions

Bluetens iOS app crashes, not working, errors
Bluetens iOS app network issues
Bluetens on iOS has black/white screen

Bluetens Android App Issues and Solutions

Bluetens has errors/crashing/not working
Bluetens server network connectivity issues
Bluetens has black screen

Bluetens iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bluetens app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bluetens app crashes or not working on Iphone (iOS):

Close and restart the Bluetens app on iPhone
Update Bluetens app to the Latest Version for iOS
Uninstall and reinstall Bluetens iPhone app
Update your iPhone to the latest iOS version

Fix Bluetens on iPhone unable to connect to server/internet connection issues::

To resolve Bluetens network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bluetens black/white screen (blank screen) on iPhone:

Follow the Bluetens iOS app troubleshooting guide Here →

Bluetens Android App Issues and Solutions

Fix Bluetens not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bluetens app issues:

Force Stop the Bluetens App
1. On android, goto "Settings" » click Bluetens app. » click "Force Stop".

Update Bluetens to the latest version on PlayStore

Clear Bluetens App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bluetens app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bluetens.

Fix Bluetens unable to contact server/ Bluetens internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bluetens » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bluetens » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bluetens on android.

Solve Bluetens black/white screens issue on Android:

Follow the Bluetens android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bluetens France, developers of Bluetens.

59.26% Contact Match

Developer: Bluetens0

E-Mail: [email protected]

Website: Visit Bluetens Website

About this app

After your sport session, in the course of rehabilitation or to ease chronic fatigue and pain, this app will become your best mate always ready to take care of you, to de-stress you or to strengthen you. If you wish to treat your knees, thighs, calves, ankles, feet, or even your neck pain, back, abs, buttock muscles, elbows, arms... this app is made for you! This is this app, the healthcare device that connects and communicates with your smartphone for your wellbeing. this app is a small yet very powerful electrostimulation device run by a dedicated App on your smartphone. Back pain, injuries, joint pain, fatigue, stress, nervousness: those days are gone! All programs suggested by this app have been designed and developed by professional physiotherapists to make you feel good. Please consult your doctor in case you are planning to use this app to address a medical condition. this app is certified class IIA medical device according to Directive 93/42 EC. Please visit app. com/juristiction to check the certification status in your country.