Contact Scoot Support
Company Name: Scoot
About: Here it is – your new and improved Scoot mobile app! Take us wherever you’re
Scootin’
BOOK YOUR FLIGHTS
• Search and book your trips on the go. We have
designed this app to make it as fast as possible for you
• You can check out
with Apple Pay with a single touch, or with other available payment methods
MANAGE YOUR BOOKINGS
• Retrieve and manage your bookings – change and/or
add seats, baggage, Wi-Fi and more.
Scoot Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Scoot Website
Privacy Policy: https://www.flyscoot.com/en/privacy
Developer: Scoot
3 Most reported problems 😔💔
Unstable Application- cannot book multi city travel
by MPR1582
I found the application to be glitchy. Also, I was unable to book multi city travel on the application. This was frustrating because Scoot’s regular travel portal is beyond inconvenient, full of unnecessary security verification steps, which ultimately lead to site malfunction and cause great user frustration. And when you go the only application, the experience is just as challenging. Scoot needs to clean up the back end processes and conduct more user back test acceptance trials before rolling out website and mobile applications.
Latest upgrade made the app useless
by Psychofinn
The latest upgrade to the app, now version 2.0.1, essentially made it useless for me. It wiped out all my stored bookings and will not allow me to access or manage them through the app as the bookings are associated with my Kris Flyer number. Prior to the upgrade the app remembered who I was.
Additionally when booking a flight the app does not allow you to select your extras such as baggage allowance, board me first, food, etc. or enter your Kris Flyer number before purchasing the booking.
This app in its’ current state serves no purpose for me. Too bad as the previous version was quite good.
Terrible update
by Reithe
Despise the new update . When searching for flights , you are only able to see prices for the date you selected and nothing else .Unable to compare prices for different days. It use to be that after you make a booking, you are able to see your future flights under my trip .They remove that feature .Lastly when you click manage my booking , the App brings you to the website interface so there’s a bit of a waiting time to load .Terrible user experience .0/10
Have a Problem with Scoot Mobile? Report Issue
Why should I report an Issue with Scoot Mobile?
- Pulling issues faced by users like you is a good way to draw attention of Scoot Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Scoot Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Scoot Mobile.
