Contact AUTOsist Fleet Management App Support

by JRD42

It’s a very useful app, but.

The most frequent task: record a fuel-up.

Takes 4 taps after launch, and the app is so slow it’s painful. Often it takes more than 4 taps because it won’t recognize some. And I’m using it on an iPhone X so there’s absolutely no hardware reason it should be slow.

3D Touch directly into a new gas entry would be very welcome.

Also would be helpful to be able to use location services to record my current location with each service and gas stop, instead of updating the Notes section each time.

And taking photos is similarly on need of UI improvements. Several taps including an editing interface that I rarely need. Why not allow editing after the fact for the rare time I want to rotate or crop a photo instead of forcing me to interact with that screen every time?

And each time I add gas I’m curious about my mileage, but when I tap “done” I’m told it was successful via a modal pop up (another tap) and then I have to tap yet another time to get to the list of fuel-ups to see my mileage. Why doesn’t it eliminate both unnecessary taps and just take me to the full list when I tap done?

Robust app but a very poor user experience.

by Pennstater123

Currently really enjoying the app. It will help me keep track of what I have to do to keep up with regular maintenance. I also can record other service jobs I do which will help me sell the car since I can show buyers all the world that I’ve done to take care of the car. This app will also track how much your spend at the pump. So many cool things. I have 2 minors complaints giving this a 4 star instead of 5.
1- this app will only track one vehicle for you and I had to pay $20 just so I could monitor my brother’s car too.
2- the app doesn’t appear to remove notifications after you Mark a service reminder as “completed”. It’s a simple glitch I’m sure but I’m hopping the coding team can debug this in a recent update.

by Itg8

Very good concept and nails most of the functionality. There is noticable lag time when selecting through menus at times, and needs a delete photo option without deleting a entire entry for service logs. *****Update , yes I figured out the delete photo option as the developer mentioned, although i would suggest the caption box that opens to confirm deletion of picture actually say delete pic, not entry as it's confusing and makes you think it will erase the entire entry. IMO.

I like the app, so much so I bought a pro package. Now I can't upload additional vehicles and says that I need to upgrade, which I have and paid for already.

I have contacted the app support several times through the app service request with no response. Can't rate it higher until I'm contacted.

*****Update
Customer support contacted me after review posted. They clarified the issue and all is well. Very responsive through personal email, may be an issue with the contact section within the app or my OS setup, TBD.