Volunteer Connection Reviews

Volunteer Connection Reviews

Published by on 2025-08-19

🏷️ About: American Red Cross volunteers, the Volunteer Connection app is now available! The mobile app is for existing volunteers only. Manage your activity with the American Red Cross conveniently via the new app! Hold the power of Volunteer Connection in the palm of your hand! Volunteers can use the app to register for shifts, update contact information, submit hours, and other tasks typically managed in Volunteer Connection, the org.


       


Is Volunteer Connection Safe to Use?

We Investigate the app owner's website (Redcross.org), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
97.9%

😎 Positive experience
2.1%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 3,273 combined software reviews.

Is Volunteer Connection Safe?
Volunteer Connection does not appear safe based on available data.
2.1/100

  Safety Analysis »»

Is Volunteer Connection Legit?
Volunteer Connection does not appear legitimate based on our analysis.
2.1/100



Read 20 Customer Service Reviews 😠💢

4.7 out of 5
Difficult to use

I would volunteer more if I could tell whether a drive needs a volunteer or not. No matter if it says “register” or has a blue circle the drive is usually “full” and needs no volunteer. And when you go to the page to volunteer if would be nice if it had the date of the drive on it.

App Developer Never Uses The App

VolunteerConnection is the most difficult App I have ever used. Key functions are hard to find because the print size is minuscule, and once one gets to the right site, it freezes up and you’re left with an empty white page. One cannot just ask to go back, it is necessary to close VolunteerConnection and start over. VolunteerConnection also times you out all the time. Perhaps the developer never heard of an iPad or Apple products, and thus designed VolunteerConnection to only work on a PC. My suggestion to the developers is to return to the university and this time don’t cut classes.

Worthless

I’ve tried several times to use VolunteerConnection and every single time I try to log it and it doesn’t recognize my email or phone and just sends me back to register. I cannot register again because an account already exists with my information-the account I originally created. Useful to me.

The mobile app does not list my needed training

I tried to log in to Volunteer Connection on my laptop. With no success.
I can log into the Red Cross .org but it requires me to try and log into Volunteer Connection which it will not accept my login.

I can log into volunteer Connection using my IPad and IPhone but
Can not find the required training.

So disappointed in Red Cross web and computer based trading modules.

I will no longer waste my time and effort taking computer based training.
I have notified my local chapter over the past two years. Nothing has been improved.

It’s very sad
Joel Harris
Augusta Ga Chapter

Limited Functionality

App likes to send full screen training log in results to a half screen width view when sending to an iPad Pro. If I log in directly I get full width screens of the same training.

Seems strange.

Update error

I use VolunteerConnection all the time. I must have had an update last week while on vacation. Tonight while trying to log hours I got a double calendar for the date bar. Can’t get a date to stick and can’t manually input the info so logging hours is out. Also VolunteerConnection support center no longer exists. Strike two. Hopefully they get this fixed soon

Very Good app

Don't use it much at present, but it is definitely a good app. My only complaint would be that initially, it was to easy to exit-out without an easily identifiable "close-out" option. Thus VolunteerConnection remained open as soon as I tapped the icon. Didn't have to sign-in.

Add a favorite button!

I know a lot of volunteer coordinators add photos and updates to "recent activity" I would love to be able to favorite, put a heart, a like, or comment on these photos/updates! I love looking at the photos and I want the people who post the photos to know.

Quick and Easy

I love that I don’t have to sign in each time I open VolunteerConnection . Having VC on my phone allows me to do everything I would do on the web browser version - but from anywhere.

My main complaint is that the layout doesn’t mimic the web version. I wish the option to log hours and get to some popular areas was accessible as soon as I logged into VolunteerConnection , instead of having the newsfeed there.

Marguerite Adams, RN, HS, IDC, MN

I have volunteered for more than 30 years. For the last 12 years I have deployed and served as HS on a regular basis. I am the HS Lead for State of Louisiana. It has been my mission to give back, and forward, to our state and Nationally. I am supported locally by many loyal Red Cross leaders and employees. I hope to continue my service as long as I possibly can.

Great App

I use VolunteerConnection all the time. I really like not having to log in each time I use VolunteerConnection ... 5 + stars

Great

This works great even when I cannot access VC on the web this usually works !

Volunteer Connection

VolunteerConnection works very well. It makes it very easy to look things up and go to Embarc and the Exchange.

QUESTION

I have a question, how can change my profile picture on VolunteerConnection ??? There is no option to do so.

Easy Peasy

Glad VolunteerConnection makes it very easy to see what Red Cross volunteer opportunities are available and sign up for them. Keep up the good work!

Easy to use

Great app, easy to log hours, great way to do quick check of latest news for groups. Would be good if they had global groups on here tho.

Hours

Love VolunteerConnection love that I can log hours and register for shifts the only thing I wish was different was I wish it had a total of hours worked in the hours manager. Other than that great app.

LOVE!!

I love that I can open my app and log my hours when I am doing something so that I don't have to worry about writing it down and getting on the computer at a later time. Always a seamless process and no lags.

Great volunteer friendly app!

Digital Cheetah is a very volunteer-centric and intuitive app. They utilize user-based feedback, together with administrative and organizational needs to create a wonderful app. Have used there product for years in another volunteer capacity. (Junior League) they’re terrific in both!

Thank you

Thank you for everything



Is Volunteer Connection Safe? 🙏

Volunteer Connection does not appear safe based on available data. JustUseApp Safety Score for Volunteer Connection is 2.1/100.
This assessment is based on our NLP analysis of 3,273 user reviews. Combined with the app store average rating of 4.7/5.

Safety Analysis

81.7% of users say app is safe 👍
81.7%

14% of users have some concerns ⚠️
14%

4.4% of users say app is risky 🚨
4.4%


Is Volunteer Connection Legit? 💯

Volunteer Connection does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Volunteer Connection is 2.1/100 .
This conclusion is based on analysis of 3,273 user reviews.

🔏 Privacy & Data Safety

Volunteer Connection collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  • Data Not Linked to You:
    • User Content
    • Usage Data
    • Diagnostics



How was your experience with Volunteer Connection? Post a Review




Features

The mobile app will allow existing American Red Cross volunteers to become more engaged with the organization, helping enhance the overall volunteer experience with the organization.

Volunteers can use the app to register for shifts, update contact information, submit hours, and other tasks typically managed in Volunteer Connection, the organization's volunteer management system.

American Red Cross volunteers, the Volunteer Connection app is now available! The mobile app is for existing volunteers only.

Over 200,000 American Red Cross volunteers help ensure the organization prevents and alleviates human suffering every day.

Youth and Prospective Volunteers will not have access to the app, until further notice or until their intake process with their respective region is complete.

  Contact Support
Developer:
Digital Cheetah Solutions, Inc.


Website: