Contact Thai Lion Air Support
Company Name: PT. KABIN KITA TOP
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Thai Lion Air Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: info@lionairthai.com
Website: 🌍 Visit Thai Lion Air Website
Privacy Policy: http://www.lionairthai.com/en/privacy-policy
Developer: Lion Air Group
3 Most reported problems 😔💔
Warning - Failed Transaction
by MarinaGreen805
I tried to purchase tickets using this app. My experience was after 20mins of entering passport data for 4 people and credit card info the app failed to show flight information. Application response was ‘Transaction Failed’ and ‘Booking not complete’. But don’t worry they really did process your credit card and you will be charged for the tickets. You might be able to get the tickets but you have to call their customer service. Don’t bother trying to dispute the charge with the credit card company the airline will send their form letter with made up information that covers them. So disappointing.
Payment and booking problem
by Ekguevara
I tried to do payment from the application but the app. could not complete the process. Then I tried to book again but the app. shown me that I can not duplicate the booking. I can not cancel the previous booking from the mobile app. I had tried many method but I still could not cancel it. Finally, my partner have to use her account to book the tickets from the web site (not from the mobile app.).
No Flights
by Aar57?
I can go to there website and see flights but the app says no flights available. You can’t book on the website because there credit card page times out every time. Imagine the money they lose from people trying to purchase tickets and giving up and booking with another airline.
Have a Problem with Thai Lion Air? Report Issue
Why should I report an Issue with Thai Lion Air?
- Pulling issues faced by users like you is a good way to draw attention of Thai Lion Air to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Thai Lion Air customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Thai Lion Air.
