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About: ProctorExam deliver Safe Online Exams, Anywhere Anytime.

Headquarters: Amsterdam, Noord-Holland, The Netherlands.


 
  2024-08-26

ProctorExam Customer Service 👿🤬😡😠💢😤

ProctorExam Contact Information

Listed below are our top recommendations on how to get in contact with ProctorExam. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact ProctorExam. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Procwise



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Read 3 Customer Service Reviews 😭😔💔

1.3 out of 5

So many bugs

2022-04-29

by Bill54996

I performed my system check a week before the exam and had a few issues but they were resolved by restarting my phone and reinstalling the app. On exam day the video would not transmit to my computer that I was taking the exam on and was frozen in the original picture I took during the systems check. The support advised me to “uninstall the app and restart my phone” which did not work. After about 40 minutes of troubleshooting the support advised me to begin the exam without a secondary device and contact my administrator. If I could give it zero starts I would, made a simple exam very stressful and time consuming.

Mandatory spyware for your exam!

2022-05-06

by Ssssspyware!!

I cannot understand why it’s necessary to take over both the user’s phone AND computer to take an exam, literally monitoring you like a criminal in your own home with no way to opt out.

Oh, and their privacy policy says that “third party solutions” may be used to “process selected data” “if your institution has consented”... whatever that means! Zero stars for this app, and zero stars for my institution for requiring it. #*€%#!!!

Very buggy, connected but not connected

2022-05-13

by IPhone5Sssssssssssssssss

Sometimes it would say it is connected on the phone but not on the pc. Additionally, the clutch disconnect feature in the last 5 min of exam is very annoying.


Have a Problem with ProctorExam? Report Issue




Why should I report an Issue with ProctorExam?

  1. Pulling issues faced by users like you is a good way to draw attention of ProctorExam to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a ProctorExam customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ProctorExam.


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