Company Name: Procwise
About: ProctorExam deliver Safe Online Exams, Anywhere Anytime.
Headquarters: Amsterdam, Noord-Holland, The Netherlands.
Listed below are our top recommendations on how to get in contact with ProctorExam. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact ProctorExam. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Procwise
E-Mail: [email protected]
Website: 🌍 Visit ProctorExam Website
Privacy Policy: https://proctorexam.com/privacy/
Developer: ProctorExam BV
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Get Pricing Info for ProctorExamby Bill54996
I performed my system check a week before the exam and had a few issues but they were resolved by restarting my phone and reinstalling the app. On exam day the video would not transmit to my computer that I was taking the exam on and was frozen in the original picture I took during the systems check. The support advised me to “uninstall the app and restart my phone” which did not work. After about 40 minutes of troubleshooting the support advised me to begin the exam without a secondary device and contact my administrator. If I could give it zero starts I would, made a simple exam very stressful and time consuming.
by Ssssspyware!!
I cannot understand why it’s necessary to take over both the user’s phone AND computer to take an exam, literally monitoring you like a criminal in your own home with no way to opt out.
Oh, and their privacy policy says that “third party solutions” may be used to “process selected data” “if your institution has consented”... whatever that means! Zero stars for this app, and zero stars for my institution for requiring it. #*€%#!!!
by IPhone5Sssssssssssssssss
Sometimes it would say it is connected on the phone but not on the pc. Additionally, the clutch disconnect feature in the last 5 min of exam is very annoying.
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