Contact Connect ONE Support
Company Name: Connected Technologies
About: Whether it’s one or 100 locations, you now have the convenience to control,
view, and interact with all systems in real time from any web-enabled device.
Through ONE secure login, this powerful web-hosted service allows for fast and
easy management of all locations, systems, and personnel.
Connect ONE Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Connect ONE Website
Privacy Policy: http://simplifywithconnectone.com/privacy-policy
Developer: Connected Technologies
3 Most reported problems 😔💔
Nearly impossible to scan barcode on iPhone 14.
by Jleight07
With the new iPhone 14 and the switch to new camera sensors, the default camera can’t focus on close up objects (like the barcode you need to scan). The app needs to be updated to support switching to the new macro camera that can focus on closer object and can actually read the barcodes. Until then, it’s nearly impossible to get the app to read barcodes and unlock doors.
Horrible!
by TrumanandMe
Not intuitive at all -- and very awkward to use. Have had nothing but difficultly sending commands/ updates. Should be streamlined and simplified to be user friendly and accessible. Commands never seem to be "sent" and are always in "processing mode." Do not recommend, and if recommended by your security company, good luck.
A pain with the Authentication Code
by Nieves_snow
I’ve been waiting for an authentication code seems forever. I’ve change password, username, update my email and still nothing. I have checked my email even spam and nothing. I don’t know what else to do and support hasn’t been useful.
Have a Problem with Connect ONE? Report Issue
Why should I report an Issue with Connect ONE?
- Pulling issues faced by users like you is a good way to draw attention of Connect ONE to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Connect ONE customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Connect ONE.
