TCP Brands app not working? crashes or has problems?

TCP Brands Status

Last Updated on 2014-06-22 by Televisa

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Common TCP Brands Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TCP Brands app on iOS and Android devices. Solve all TCP Brands app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TCP Brands iPhone Issues and Solutions

TCP Brands iOS app crashes, not working, errors
TCP Brands iOS app network issues
TCP Brands on iOS has black/white screen

TCP Brands Android App Issues and Solutions

TCP Brands has errors/crashing/not working
TCP Brands server network connectivity issues
TCP Brands has black screen

TCP Brands iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TCP Brands app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TCP Brands app crashes or not working on Iphone (iOS):

Close and restart the TCP Brands app on iPhone
Update TCP Brands app to the Latest Version for iOS
Uninstall and reinstall TCP Brands iPhone app
Update your iPhone to the latest iOS version

Fix TCP Brands on iPhone unable to connect to server/internet connection issues::

To resolve TCP Brands network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TCP Brands black/white screen (blank screen) on iPhone:

Follow the TCP Brands iOS app troubleshooting guide Here →

TCP Brands Android App Issues and Solutions

Fix TCP Brands not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TCP Brands app issues:

Force Stop the TCP Brands App
1. On android, goto "Settings" » click TCP Brands app. » click "Force Stop".

Update TCP Brands to the latest version on PlayStore

Clear TCP Brands App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TCP Brands app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TCP Brands.

Fix TCP Brands unable to contact server/ TCP Brands internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TCP Brands » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TCP Brands » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TCP Brands on android.

Solve TCP Brands black/white screens issue on Android:

Follow the TCP Brands android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Televisa, developers of TCP Brands.

About this app

Televisa Consumer Products (TCP) es el equipo encargado de desarrollar los productos oficiales de las personajes y marcas de Grupo Televisa, así como propiedades de Estudios internacionales. Televisa Consumer Products (TCP) is the team in charge of developing official products of Grupo Televisa's characters and brands, and other properties from International Studios. Con esta aplicación se puede obtener y descargar información sobre las marcas de TCP, ponerte en contacto con nosotros y obtener divertidos marcos para tus fotos con estos personajes. Get access and download all the information about TCP's brands, contact us and get fun with special photo frames with TCPBrands.