Contact CARROT Support
Company Name: Marvel Apps, LLC
About: Being active has never been more rewarding! CARROT is a free app that rewards
you financially for walking. By walking and achieving individualized activity
goals, users earn virtual currencies that can be used to play games, compete in
challenges, bid on an auction and earn rewards (such as digital gift cards) that
are available right on the app.
CARROT Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Marvel Apps, LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit CARROT Wellness Website
Privacy Policy: https://www.carrotwellness.com/carrot-pass-llc-privacy-policy
Developer: CARROT pass, LLC
Can I trust CARROT app?
Protect your data and wallet. We investigate the developer's website (Carrotwellness.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
So annoying! Not worth it if your employer not participating.
by Saturnchic78
I started using this app a while ago when my company was a sponsor for it and it was free. I thought it was great and recommended to everyone. Now that my company no longer participates I am paying the monthly fee in order to participate in the auctions but when I have won the last 3 auctions I have to contact someone to resend my gift cards. The last time I contacted them to send my gift card they didn’t respond. I have added all emails to my contacts. Always check my spam box just in case. It’s not worth it and you definitely pay more into this than what you get back. If your employer is not participating, save your money.
NOT WORTH IT
by Em💖❤️
I had won and auction for a $5.00 Macy’s giftcard however I never got it. It is so frustrating because I had earned 50 goal points and spent 45 of them at the auction, only to receive no giftcard. Not only this but it is really slow and has some glitches. I used to love the app but now I absolutely HATE it and would give it 0 stars if I could. It is terrible and does nothing that it says it will do in the description. It will not allow me to sign up for the Healthy livonia, 100 day survivor, or any of the other options. I would not recommend, unless your someone that loves terrible apps, DO NOT get it.
Downhill and disappeared
by Dadoftjj
This app use to be good for the occasional auction reward but they stopped sending auction wins about 6 months ago. Repeated help tickets have gone unanswered and I’m wondering if it is even active anymore. Too bad since it was a fun and modest passive earner that seemed to have a personality without gouging you for ads, extra steps and other junk that most of the step counting earning apps use. Very disappointed since about last August or so. Getting ready to delete it.
Have a Problem with CARROT: Step Tracker & Rewards? Report Issue
Why should I report an Issue with CARROT: Step Tracker & Rewards?
- Pulling issues faced by users like you is a good way to draw attention of CARROT: Step Tracker & Rewards to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CARROT: Step Tracker & Rewards customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CARROT: Step Tracker & Rewards.
