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Read 3 Customer Service Reviews 😭😔💔

4.7 out of 5

A True Benchmark For Thoughtful Utility

2022-04-29

by Jacob Lawson Mitchell

This app (and its companions) are truly an exercise in thoughtful ingenuity. Basically if you want something, anything really, done on your Mac, this remote app allows you to either do it from a premade function within the app or spend a few minutes “building” the feature you want to use to manipulate your Mac with scripts and Siri commands (and I’m sure much more). I do wish the app developers website was more detailed in how to use the many, many, many features. I’ve mostly caught on but I can tell there’s this entire feature set waiting in there to be utilized but I’m just not savvy or knowledgeable enough to know and the directions are scant or relegated to more basic functions. However, having more options than you know how to use isn’t exactly my idea of a huge problem. The apps are constantly being updated and always becoming more useful and streamlined. It’s obvious with every update someone who cares about these products is on the other end dreaming up ways to polish the feature set. Thanks, friend!

Wonderful!

2022-05-06

by Jay_062

(Actual rating is 4.5) This app is fully worth your money! The best use case i’ve found for it has been when my computer is connected to a tv or monitor away from me and i need to quickly control its keyboard/mouse. it’s a lot easier to use this app than to go out of my way to purchase a bluetooth mouse and keyboard which i would have to use in the dark. the app also allows you to have quick controls over the volume, play/pause, and etc which are better alternatives to scrolling using the trackpad. the final feature i would like to highlight is the ability to launch and close apps (and more) from the app. it is a truly helpful tool and i would get it again. The only thing i would want the developer to improve is the apps ui to make it better looking and more user friendly. Not that it is lacking in the latter part but it would be improved by better aesthetics. Other than that, this is a great app.

Connectivity is inconsistent

2022-05-13

by GrizzBird

I would really like to be able to use this app to control my MacBook to view streaming on my TV. It only connects to my MacBook if I cajole it. It has connected once or twice automatically but lately has been very frustrating. Since it works well when it does connect, I will not uninstall it, hoping to see a fix soon. Just now it just stopped responding at all. It is not too much to ask for an app to work well and as advertised when I buy it.

EDIT: The app has been updated regularly since my initial review and reliability has improved a great deal. I still find it is a wonderful product and recommend it highly. I am raising to FOUR STARS for now, pending how it improves its connectivity.


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