Contact Remote TV Control Support

UPDATE: got a message from the developer that most of the issues were fixed and was asked to reinstall. I did so and I couldn’t get past the connection screen, it kept asking me to make sure the Roku streaming stick is within the same network. Now, it’s possible that the app won’t connect to a Samsung TV with a Roku device, but I am not willing to disconnect my Roku every time I want to control my television, and the app didn’t give me the option otherwise to connect to the television only (though I think that’s stupid that I’d have to do so). Took a star away for my pain and suffering and added a thumbs down 🤷🏻‍♀️👎👎👎👎 This remote worked great... until it stopped working. After about a month, I would try to turn the tv on or off or mess with the volume, and it wouldn’t connect. I tried resetting my WiFi, deleting and reinstalling the app, disconnecting my device and reconnecting. I even bought the upgrade that allowed multiple TVs, even though I shouldn’t have had to do so (when I deleted the tv I was using via the app and tried to reconnect, the app told me I had to upgrade to use multiple TVs... even though there wasn’t a tv connected). This app turned out to be crap and a waste of money 👎👎👎

The app works I will give that but I just hate that everyone who makes something great has to be so money hungry because the fact is you could’ve released a free app that controls your TV but no you wanted to create a premium version and I thought to myself who the hell is going to buy a premium version of a TV remote when you could just go by the remote from LG itself but I’ve seen a lot of people in the comments by it and it’s actually stupid but what made me give this app a one star is like I stated before a premium that is totally unnecessary I pressed the home button to try to change to HDMI one so that I could play Warframe and immediately I get a pop-up talking about upgrade to premium and I’m just sitting there speechless like why should I have to pay premium to use arrows on the remote for my phone this whole money hungry thing is very stupid you can just as easily ask for donations everybody who makes apps is so money hungry I remember when I was a child there were free apps you could play apps free and there was no hassle but this is truly ridiculous do not buy the premium and do not download this app

So when I downloaded the app it was telling about how it works and what it does and stuff. It goes to a connecting system so I can connect my TV to the remote. Something shows up on my tv and it says something like “Do you want to connect Tv Remote?” I press yes and on my phone it says it’s not connected bc the WiFi it probably not the same. I check if the WiFi is connected on my tv. It wasn’t connected to I fixed it and when I tried it again it still wasn’t working. I have tried these a couple of times or like a few and it wasn’t working at all. And every time I tried to click on one of the buttons like right, left, up, down, etc. the same ad shows up and it way too many that I have to delete the app. I know what you are thinking. Why couldn’t you just have used your actual remote. It’s broken and just in case if we get a new one and we break it again. Therefore, I would not recommend getting this app I may work for you but I didn’t work for me. I would rather use another app than this one.