Acorns: Invest Spare Change Software

This app works perfectly, the reason for the poor reviews stem from people who try to save money they don’t have. This app is for those who have a few extra dollars after their monthly bills/expenses that wanna save their change rather than blow it. It invests your money into stocks automatically depending on the portfolio you choose but you have to keep in mind in order to see any sort of return you need to build up over several hundred dollars and have patience. This isn’t something that’s gonna accrued vacation money within weeks or months, this is something you build up at your own pace and forget about for the future. Don’t use this app if you feel you’ll need to withdraw from it frequently, it’s great for anybody who lives within their means! Me and my wife just had our first child and I figure by the time he get’s his license or wants to go to college this may be used to assist with that, otherwise it’s here for any reason that may arise in the future. Personally it’s fun watching my pennies stack up without even thinking about it.

Love the app and know they are improving it regularly. Gives less educated and new investors a place to start with less risk than other investment vehicles. It is super convenient and easy to use. Wish the recurring investments could be set up on specific dates as well as bi-weekly as millions of people don’t get paid every week and don’t always have funds in their accounts. Also, it can cause overdraft fees. It would be nice if for some reason there was no funds it didn’t still pull from your checking account. This happened to me as I have recurring investments set up and for example it pulls out each Friday. I have checked my tab that says “past” where you can see pending payments. It is Wednesday now and for some reason I don’t see it on there. Therefore I don’t know when it is going to hit my account. If you have lots of money which I think the target customer Acorn is shooting towards is millennials who don’t always have a bunch of money saved! With that said...I know and see the constant improvements and as the company grows. I have confidence that updates and improvements will occur. An example is they are working on “real time” investing right now and communicate that through their app. It will get a 5 star from me in the future and I will change my rating! Hope this helps the consumer and also the company improve the app!

this app has since solved my problem, turns out they were simply experiencing a serious backlog to new accounts looking forward to the weeks ahead to see how much I can round up on my card transactions. —— old review below—- Like everyone I was very excited to start rounding up sadly I never had the opportunity to experience any of the feature sets this app has to offer. The account setup was pretty easy and enjoyable although finding out after signing my certificate that it still would take 1 - 3 business days to verify my account was a bit disappointing but I get it. Here is where this app fell short, till this day 5 days later it still says I need to wait 1 - 3 business days for my account to be setup, uh hello it’s been 5 days! Like any American on day 3 I picked up the phone and called support, I was on the phone for about an hour before I got disconnected due to interruptions in service. I also tried email support but have heard nothing, no confirmation to my email over my support ticket nothing, maybe somethings up with my email but at this point I would prefer to speak with a human being and I think any service offering to make transactions from your bank account should support quick and easy customer service. I am open to changing my review if I ever get any support to rectify this rogue issue.