Citizens Smart Reviews
Published by Citizens Bank International Ltd. on 2026-04-07🏷️ About: Citizens Smart is Citizens Bank's Official Mobile Banking App. Enjoy easy banking from your hand held devices, from anywhere anytime.
Is Citizens Smart Safe to Use?
We Investigate the app owner's website (Ctznbank.com), verify their legitimacy, and uncover hidden scams and complaints.
Overall Customer Experience 😎
🤬 Negative experience
97.1%
😎 Positive experience
2.9%
🫥 Neutral
0.0%
Is Citizens Smart Safe?
Citizens Smart does not appear safe based on available data.
2.9/100
Is Citizens Smart Legit?
Citizens Smart does not appear legitimate based on our analysis.
2.9/100
Read 3 Customer Service Reviews 😠💢
3.6 out of 5
Crash fix
by N Nagarik
fix the crash for iOS 13.4
Faceid
by Pandeypralad
Cant access face id through my mobile as there is no option in my old mobile there was option for fingerprint as my new mobile doesn’t have fingerprint but only face id i cant access it
Where is card details?
by Daredevil_bond
Everything is good with CitizensSmart , but the option which says card, why doesnt any card shows in there? Neither debit card nor credit card, other banks mobile banking shows credit card details and even the available limit, payment due date. It would be really great if citizens bank also can add those details.so at least customer can know their card limits through app.
Is Citizens Smart Safe? 🙏
Citizens Smart does not appear safe based on available data.
JustUseApp Safety Score for Citizens Smart is 2.9/100.
This assessment is based on our NLP analysis of 29 user reviews.
Combined with the app store average rating of 3.6/5.
Safety Analysis
52.6% of users say app is safe 👍
52.6%
31.6% of users say app is risky 🚨
31.6%
15.8% of users have some concerns ⚠️
15.8%
Is Citizens Smart Legit? 💯
Citizens Smart does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Citizens Smart is 2.9/100 .
This conclusion is based on analysis of 29 user reviews.
🔏 Privacy & Data Safety
Citizens Smart collected the following data from you:
-
Data Not Collected:
How was your experience with Citizens Smart? Post a Review
Features
To be able to use this App, you first need to have a valid account maintained at Citizens Bank, and you need to subscribe to the Citizens Bank's Mobile Banking Service.
Manage and use your Bank Account on the move and around the clock with this secure Mobile Banking App from Citizens Bank.
Citizens Smart is Citizens Bank's Official Mobile Banking App.
Citizens Smart helps protect your information by using 128-bit SSL encryption when you are logged on.
Enjoy easy banking from your hand held devices, from anywhere anytime.
Contact Support
Developer:
Citizens Bank International Ltd.
Contact e-Mail:
Website:
Privacy Policy:
