Google Analytics app not working? crashes or has problems?

Google Analytics Status

Last Updated on 2024-11-07 by Google LLC

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Summary of Google Analytics Problems 😠👌🔥

- Limited customization options

- Some information may not be relevant to specific pages

- Requires some technical knowledge

- No widget available

- Difficult to refine custom events on mobile app

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Common Google Analytics Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Google Analytics app on iOS and Android devices. Solve all Google Analytics app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Google Analytics iPhone Issues and Solutions

Google Analytics iOS app crashes, not working, errors
Google Analytics iOS app network issues
Google Analytics on iOS has black/white screen

Google Analytics Android App Issues and Solutions

Google Analytics has errors/crashing/not working
Google Analytics server network connectivity issues
Google Analytics has black screen

Google Analytics iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Google Analytics app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Google Analytics app crashes or not working on Iphone (iOS):

Close and restart the Google Analytics app on iPhone
Update Google Analytics app to the Latest Version for iOS
Uninstall and reinstall Google Analytics iPhone app
Update your iPhone to the latest iOS version

Fix Google Analytics on iPhone unable to connect to server/internet connection issues::

To resolve Google Analytics network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Google Analytics black/white screen (blank screen) on iPhone:

Follow the Google Analytics iOS app troubleshooting guide Here →

Google Analytics Android App Issues and Solutions

Fix Google Analytics not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Google Analytics app issues:

Force Stop the Google Analytics App
1. On android, goto "Settings" » click Google Analytics app. » click "Force Stop".

Update Google Analytics to the latest version on PlayStore

Clear Google Analytics App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Google Analytics app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Google Analytics.

Fix Google Analytics unable to contact server/ Google Analytics internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Google Analytics » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Google Analytics » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Google Analytics on android.

Solve Google Analytics black/white screens issue on Android:

Follow the Google Analytics android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Google LLC, developers of Google Analytics.

Verified email ✔✔

E-Mail: analytics-app-feedback@google.com

Website: 🌍 Visit Google Analytics Website

Privacy Policy: http://www.google.com/policies/privacy

Developer: Google LLC

About this app

The official Google Analytics mobile app lets you monitor all of your Analytics properties so you can keep track of your business while you're on the go.