🏷️ About: Utility Billing Services Payment App allows customers quick and easy access to view and pay their utility bill from a mobile device. Users can save their account information as well as store credit cards securely as an added convenience to expedite the payment process.
I have downloaded it a lot of times and every time it says I need to be connected to my internet or that it is having a problem. I have never been able to log in.
This “company” is an absolute scam. A $5 “convenience fee” for ANY payment method with the only other method pay by mail. Seriously? What year is this, 1985? It must be very convenient to be a greedy sack of ****. Owners must be Jewish.
someone please just knock this company out of business. they don’t deserve the market share.
buttons dont do anything, just use the website!!
not paying extra 5 for “convenience” pay ur provider directly, app and it’s company straight trash , wish to give lower rating 0 stars
More additional fees than Ticketmaster. What an absolute joke, it’s a utility bill!
For all the nickel and dimeing they do, you’d think they’d have enough money to add FaceID or TouchID for UtilityBillingServicesApp. I suspect they’re probably storing the credentials in plain text. Disappointing on so many levels.
UtilityBillingServicesApp keeps freezing and won’t even let me log in
That’s $60 a year wasted!!! I would 0 star them if there was an option to do so.
Why is there a $5 fee. Seems high to me. Feels like more processing would be necessary for actual checks being sent through the mail. Not happy at all
UtilityBillingServicesApp updated several weeks ago, it hasn’t worked since. It had worked fine for years. It did let me use the password update link so I could get on the website! DELETED!
First UtilityBillingServicesApp doesn’t fit my screen. Can’t see the sides. Can’t pinch it smaller or move it in any direction. Charging $5.00 to use it to pay bill is just absurd. I will be writing checks to this company and make them work for it.
UtilityBillingServicesApp will not allow me to login after it was updated a month ago. I’ve tried using my iPad and my iPhone. I’ve entered my information numerous times. It simply doesn’t work anymore.
I had used UtilityBillingServicesApp without problems for years until now.
Be prepared to pay a $5 fee for the "convenience" of using UtilityBillingServicesApp or the website. This fee is in addition to the processing fee already added to your bill and is charged every time you make a payment. It is far more economical to pay your service provider directly.
I have never seen such an incompetent and unprofessional company. They seem to be stuck in the 90s and they’re supposed mission statement on the website is a complete joke given the outrageous fees that they charge. I couldn’t even log onto UtilityBillingServicesApp . Still trying to figure out how to pay my bill.
You pay a fee for the service then they want another fee for payment. I use my bank to send a check through the bill payment system.
But I'm here to talk about UtilityBillingServicesApp . It just doesn't work lol.
Two sliders to save email and pw work but nothing else does so you can't log into it.
How can you charge a processing fee AND a convenience fee? It’s robbery. Also why would you charge for something that saves you time and money by taking payments online?
Seriously it’s pretty unreal you still have those! Everyone pays bills online! You are cheating people out of $5 on a bill that is a requirement to HAVE! It’s not convenient I need utilities to live it’s a necessity! Unbelievable
It’s 2020, how can you ethically charge your customers a $5 convenience fee for paying online? First off, I don’t even own a check book - everything is online (square, cashapp, PayPal,Venmo). Second, this “convenience fee” has to be more convenient for your business too (less paper, faster cash flows, better data, etc). Third, the fee is outrageously high. My average bill is around $65 (a single one bedroom apartment). The $5 convenience equates to a 7.6% processing fee. I understand you have to cover processing fees on your side, but get with the picture. A $5 fee isn’t fair unless my bill is $200/month. Either you are getting ripped off by a cc processing company, or you are ripping off your customers. If you charge your customers anything, a processing percentage makes more sense. (Ex: Square offers a 2.7% processing fee and that is high compared to industry standard)
I don’t understand why there are so many bad reviews. Worked just fine for me! Very easy to pay my bill and theres only a $5 convenience fee. Not too bad.
Utility Billing Services App does not appear safe based on available data.
JustUseApp Safety Score for Utility Billing Services App is 0/100.
This assessment is based on our NLP analysis of 45 user reviews.
Combined with the app store average rating of 1.4/5.
Utility Billing Services App does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Utility Billing Services App is 0/100 .
This conclusion is based on analysis of 45 user reviews.
•No credit card information is stored on the device allowing users peace of mind when making online payments.
Utility Billing Services Payment App allows customers quick and easy access to view and pay their utility bill from a mobile device.
Users can save their account information as well as store credit cards securely as an added convenience to expedite the payment process.
•Credit card information can be securely stored to simplify payments or one-time payments are available.
•Login credentials are encrypted and stored for secure and quick access.
