102 5 The Bone Customer Service 👿🤬😡😠💢😤
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Cox Media Group
Read 3 Customer Service Reviews 😭😔💔
Unstable app, great content
by Wasteofti
I have a new IPhone, and the app can’t handle switching from WiFi to cell data without crashing much of the time. Also if I am walking around at work or the gym, the app stops playing and hangs when switching access points. This becomes especially problematic when I am streaming Full Show Replays. When I end up restarting the app, it loses my place that I left off. The app doesn’t give me a button to fast forward or record the time I was at in the show. Great content but the app seems undeveloped from our current app technology.
Where are the improvements?
by Bradcrites
The app crashes way too much. If you did actually listen to the reviews, why haven’t you added a fast forward feature? If you listen to clip of the day, if anything happens and it resets, you have to listen to the whole thing from the beginning.
And now with the most recent update, it doesn’t want to connect at all. It says to check my connection.
Things to work on
by Icebricwall1
The app is clean and easy to navigate. The issues are with the pause/play button is more of a mute button. The stream continues while no audio is played. The shows on demand all seem to start at random points in the broadcast and same issue applies as before for the pause/play button. There is also no way to rewind or fast forward through the podcasts.
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