Phil app not working? crashes or has problems?

Phil Status

Last Updated on 2023-12-03 by yohan teixeira

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Summary of Phil Problems 😠👌🔥

- The app does not work with a Philips 4K TV, despite being specifically designed for it.

- The app displays ads when attempting to use the remote, which can be frustrating for users.

- The app's instructions and IP address input do not solve the issue of it not working, making it a waste of time for users.

Have a Problem with Phil : tv remote? Report Issue

Common Phil Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Phil app on iOS and Android devices. Solve all Phil app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Phil iPhone Issues and Solutions

Phil iOS app crashes, not working, errors
Phil iOS app network issues
Phil on iOS has black/white screen

Phil Android App Issues and Solutions

Phil has errors/crashing/not working
Phil server network connectivity issues
Phil has black screen

Phil iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Phil app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Phil app crashes or not working on Iphone (iOS):

Close and restart the Phil app on iPhone
Update Phil app to the Latest Version for iOS
Uninstall and reinstall Phil iPhone app
Update your iPhone to the latest iOS version

Fix Phil on iPhone unable to connect to server/internet connection issues::

To resolve Phil network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Phil black/white screen (blank screen) on iPhone:

Follow the Phil iOS app troubleshooting guide Here →

Phil Android App Issues and Solutions

Fix Phil not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Phil app issues:

Force Stop the Phil App
1. On android, goto "Settings" » click Phil app. » click "Force Stop".

Update Phil to the latest version on PlayStore

Clear Phil App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Phil app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Phil.

Fix Phil unable to contact server/ Phil internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Phil » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Phil » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Phil on android.

Solve Phil black/white screens issue on Android:

Follow the Phil android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at yohan teixeira, developers of Phil.

Verified email

Contact e-Mail: [email protected]

About this app

PhilRemote is a virtual remote control that allows you to control your Philips television. To use this Philips remote control, your iPhone/iPad must be on the same Wi-fi network as your TV. With a realistic design, you can use all the functions of the original remote control very easily. The application works on all TVs equipped with "Smart TV" technology and connected to your (WiFi or Ethernet) network. For any comments or questions write us at the following address: contact. philremote@gmail. If you have any suggestions, feel free to contact us. PhilRemote is neither an official Philips product, nor are we affiliated with the Philips company.