Contact E Support

by Tayloramartin001

So much for casting anything from live shows to on-demand episodes.... about 80% of the time the casting icon doesn’t show up in the top right corner. I tested this function of a few other devices and found the same issue. I linked this app with my cable provider (xfinity) and whenever I pull up the xfinity tab it says that it doesn’t support devices under an iOS 11, which doesn’t make sense because I have iOS 13.... definitely various streaming issues and potential cable provider integration issues. Casting needs to be improved and a more consistent & visible casting icon needs to be maintained. Compared to other apps on the market for live & on-demand entertainment, I was sadly surprised by the poor functionality and bugs I experienced on the app. Hope it is fixed soon. Other than the unreliable casting function, I do like what the offers, just wish that I could stream it to my tv.

by Zxrtivsrt

I got the E! App for my phone and tv. It should work fine with my xfinity subscription yet I have not been able to get it to play more than one episode before it says error, or “oops! Sorry we are having trouble” and then it just stopped working all together. I keep trying but when I go back to watch the ones I want to, which are not brand new so it has nothing to do with that, they won’t play. I’m very frustrated and have downloaded all the associated apps as well that have the same shows, NBC, Bravo, etc and still am having the same problem. I have sent emails and even called in and left a message with a number I found online. I would really appreciate some help. I’ve spent a lot of time trying to figure out a fix and would like to watch the shows I purchased xfinity to watch. Someone needs to contact me and fix this problem.

by Kaali(:

cant access the e app from my ipad anymore. its an older gen ipad and even though my software is updated, i cant install a recent enough version of the E app that is actually compatible thats enables me to use the app. there are no compatible versions for older gens now, it seems. so i cant watch on my ipad. additionally cant watch on my phone now because whenever i try to link my provider - i get sent straight to a sling tv sign in page. sling is my old provider, i now have fubo tv. there’s no option to go back, change provider, nothing. just prompts you to enter your password, or exit the app, only to be prompted for the same expired login each time. the e app will not let me connect this account to my provider because of its poor design. im disappointed, guess im just going to have to delete it.