Contact JibJab Support
Company Name: JibJab Catapult CA LLC
About: JibJab creates content and tools that help people be funny in their digital lives.
Headquarters: Los Angeles, California, United States.
JibJab Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with JibJab: Halloween Videos & AI. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact JibJab: Halloween Videos & AI. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of JibJab Catapult CA LLC
Verified email
Contact e-Mail: help@jibjab.com
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Privacy & Terms:
https://www.jibjab.com/terms-of-sale
Read 7 Customer Service Reviews 😭😔💔
I do not want to renew my subscription but I cannot find a cancel button and it tells me that I must cancel auto renew but I cannot find that either. Please do not renew. My subscription ends December 24.
I want to cancel. Please
Leave or post service number for jib jab so I can have my issue addressed the most efficient way for my hectic schedule
There was a charge to my account that I never authorized and it created a mess in my account-several I redraft fees of $35.00 each and an insurance payment that didn’t go through! Now I am stuck paying tons of fees! I want a refund IMMEDIATELY! It’s Christmas and I cannot put gas in my car! You also have to post a phone number! I don’t have time to sit here and search for where I need to send a comment! I would like a phone call from someone who can correct this for me please! It’s a financial emergency for me! I can be reached at 860-575-7592. I don’t use this email account!
Search? We don’t know her
by WKL5645
Who designed this app!? Forever ago I used JibJab and it was great. Now I have to use it on my iPhone in order to NOT pay $24/year?! Ridiculous... A smart business model would be to have multiple options and single card cost $6 with a discount for more cards and an unlimited option. Now... Onto the videos. Have they gotten worse?? We are a family of 3 and want to send a video to our cousin. How do I do this besides selecting EVERY video to see the cast #. No filters. No way to search in videos for birthday specific ones.
Absolutely ridiculous and very disappointing because nobody else has cornered this market except you JibJab—You should at least be doing it well!!!
Dicey ethics
by Katie Egg. 💛
I loved JibJab when I was younger but when I went to sign up for a subscription I noted some really problematic depictions. There really shouldn’t be an app where a non-Native American person can put their face on Squanto for a thanksgiving card 😬
I would love to use this app to make fun cards but I had to stop when I saw that. Besides that there are really stereotypical depictions of Mexican and Native Hawaiian culture. Not cool.
Furthermore it’s really heteronormative. That’s not something I’d delete the app over cause you can put any face in the blanks but it really added to my discomfort.
I really hope this changes so I can make cards for my loved ones without giving my money to a company that supports these practices
From excited to disappointed
by MatthewHouston
I just paid for a year subscription and was very excited to use their software as an icebreaker to a corporate meeting. Unfortunately, their system doesn’t recognize my paid subscription and keeps asking me to pay again.
I planned on using this for a meeting tomorrow morning, but with a three day wait period for their customer service group to respond, I guess I’m out of luck.
Their software is historical, I’d happily give it 5 stars if they only gave me access to what I paid for. Very disappointed, paying for a service, and then receiving said service, is a pretty low bar to uphold for satisfying customers!
Have a Problem with JibJab: Halloween Videos & AI? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of JibJab: Halloween Videos & AI to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a JibJab: Halloween Videos & AI customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using JibJab: Halloween Videos & AI.
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