Contact A360 Support
Company Name: Autodesk Inc.
About: Autodesk A360 was designed specifically for architects, engineers and designers
to view, comment and markup 2D & 3D designs. With over 100 CAD and additional
file formats supported, A360 allows you to upload and view any file you have, no
matter what software you used to create it.
A360 Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with A360 - View CAD files. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact A360 - View CAD files. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Autodesk Inc.
Read 3 Customer Service Reviews 😭😔💔
Awkward file access doesn't even work.
by Illusivek
I wanted to view some DXF files from vendor web sites. On the iPad I have to download to iPad, upload to google drive, then go to "upload" in A360, upload the file to AutoDesk, and then...
...then it says "unable to generate preview, try uploading again or contact us for assistance". Like the rest of the world, I detest sitting on hold to have someone read from a bad Dilbert script. "Have you tried erasing your device without backing up?"..."Yes, several times." and I didn't waste my time.
The simple truth is this app is all predicated on AutoDesk holding all the files on their servers and it isn't a useful viewer for DXF files on the web.
That means it's only good for internally generated drawings, but honestly, I can't see why any company with even the slightest sense of self-preservation would put their proprietary drawings and intellectual property in the hands of a 3rd party. AutoDesk has pretty much created one-stop shopping for industrial espionage. It's as good as guaranteed that it will make its way into the hands of a long list of competitors starting with the Chinese state design bureaus and large multinationals. The aggregate value of all the proprietary design drawings will be so large that I don't see how they could afford to do what it would take to secure it all from theft through the net or by physical access.
When was this last updated?
by ITISNICKMELLO
This app needs a profuse amount of work… I have 14Gbs. of files ranging between 2D and 3D project files such as parts, plans and assemblies. Nothing 3D works. I am using an iPad and loading from iCloud Drive and Google Drive. Absolutely nothing is responding. Also, can’t create folders and name them. A constant error stops me from doing something as basic as that. Very expensive drafting software that is unintuitive, with dated iPhone and iPad apps that are unreliable… Good image Autodesk. *-*
If this changes and gets resolved, I’ll be happy to update my review.
Still needs work
by Timothy Ivory
I really enjoy having access to view 3D models on the app however the 2D wireframe being the only option to view the model needs improvements. Being able to view conceptually/hidden would be great since these models are being created for clients. Also redlining/revising the model would be great too because right now I just see it as a viewing tool and it should be a lot more than that.
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