Contact Prezi Viewer Support

So, I have prezi lite editor and I love it but it is soon going to be put away so I downloaded prezi viewer and as a free app I thought it was the same with maybe more features. This is a lie. You can’t edit! That’s the only reason i got the app, I don’t have access to the website to edit, plus not everyone has a laptop to edit and then go through a whole waiting time for it to go through. Having to edit on an app is sooo much easier and simple! !!!!!!!Please do add an editing feature!!!!!!!! I will soon have to stop using prezi at all if the app i relied on is going to stop being updated, so please add editing to the prezi viewer, it will save you from losing many users. Thank you for your time, Prezi User

I got the Prezi app thinking I could make a presentation on my iPad since I wasn't able to make it on Safari or Google. It told me I could not use Prezi, "Sorry, Prezi Next presentations cannot currently be edited with this browser. While we work on getting this browser added, use a supported browser to edit or upgrade your license to edit with the Prezi Next app".Instead I could only look at the presentations that I made beforehand using the app.I made none, since this is the first time I ever tried using Prezi. Therefore, I would not recommend anyone to use prezi on their device because it does not work if you are looking to add a presentation.

This is less about the app and more about prezi as a whole. I used it a few years ago and liked it, but haven’t needed to use it for a while. I created a new account today but I am unable to actually create anything, the page won’t load. I have tried my windows operating system at work, my personal Mac computer. I have used it with safari, Firefox, and chrome. Nothing works. I am writing this complaint here because the only way to contact prezi and support is to upgrade, however why would I upgrade and pay for something that doesn’t actually work. So frustrating!