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This app was used in a PayPal scam. When I tried to call about an erroneous charge in December from The Best Franchise Store the customer service people had me log into this app to take over my phone and have full view as I logged into my PayPal account. When I started asking questions they got hostile. At this point I knew it was a scam but I kept going to see how they were going to “help” me. They wanted me to open up an app to pay in Bitcoin? I laughed and said I didn’t think so and they hung up on me. I was scammed out of $229. dollars from The Best Franchise Store that posed as Dyson. Please do not listen to ANY Customer Service agent that asks you to log into this app. It is a Scam. DEVELOPERS - You clearly see a trend here! 95% of these reviews are telling you that they got scammed using Your App including me. CAN YOU ADDRESS THIS AND OFFER ANY KIND OF SECURITY OR HELP TO INNOCENT CUSTOMERS? All you do is praise the reviews of people saying your app works great. It’s probably coming from the Indian Scammers that you support! This is ridiculous! Please reply and offer any solution and security. Rise up and be accountable.

I was scammed using this app I thought I was on the phone with Apple support getting help (I googled apple contact and clicked the first link they fouled me it looked like a real apple web page)on some charges so the guy told me to download this app so that he could see my charges he then asked me to go to my bank account so he could see my account number that was charged I thought abt it like wait a min first of all why would Apple even have me down load a app like that and why would they want me to log into my bank account to see my info that was a sign and he was very hostile with me on asking for help on how to get to where I needed to be which was also a clue so I hung up before he even could see my account info this was very fishy another this he told me to put my phone on to never lock so after I hung up I made sure I changed my screen lock timer back and deleted the app I just pray he still doesn’t have access to my phone even after removing the app and resetting my phone my mom always said technology is the devil and she was right!

I got a call from someone saying that they were Apple on my home phone which was a red flag now that I think about it but they freaked me out because they said someone was logging into my iCloud from an international location and they wanted to see if it was me and then they said that they are trying to do fraudulent activity using my information and then they asked me to download this app and wanted to share my screen and when I asked why they said so that they could make sure whoever is trying to use my information for fraudulent activity overseas is stopped. I told them that I would call them back Because I was busy and they tried to keep me on the phone and said they would call me back I hung up and called Apple and they said there was no one from Apple that had called my phone that day or even that month. Now that I’m reading the reviews it seems like this app is a common app used for scammers so I highly suggest no matter what you don’t use this app it was probably created by the scammers themselves