Contact TanTan - Asian Dating App

Contact TanTan Support

Published by on 2024-05-29

About: With the largest Asian singles community in the world, Tantan is the #1 network
to meet, chat, and date Asians and/or Asian Americans. If you can't meet
someone you like because of the busy work and limited social circle, just use
Tantan to explore.



How to Contact TanTan Customer Service/Support

TanTan - Asian Dating App Contact Information

Listed below are our top recommendations on how to get in contact with TanTan - Asian Dating App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact TanTan - Asian Dating App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email  

Contact e-Mail: [email protected]


100% Contact Match

Developer: Tantan Hong Kong Limited

E-Mail: [email protected]

Website: Visit TanTan Website



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Privacy & Terms:

http://lp.tantanapp.com/ios_play/?id=13

http://lp.tantanapp.com/ios_play/?id=13

http://lp.tantanapp.com/ios_play/?id=12

http://lp.tantanapp.com/ios_play/?id=17




Reported Issues: 21 Comments

4.6 out of 5

By Karina

2 months ago

Hello! I have a problem, the app has not been able to identify me from a photo for a day. Is this normal? And how long do I have to wait for confirmation?

By Ariyan

3 months ago

This id disappeared from my chatlist I didn't unmatch and block him more like that

By sea

3 months ago

Hey, I buy a paid service and have paid but can't use the service.Please help me

By Orlando

3 months ago

This fucking app is fake guys don’t talk to people from asia here the only scam you the are men talking to you be careful

By Sea

9 months ago

Hey, I use Tantan's paid service and have paid for it. But I can't use the paid service even though it has been confirmed as paid and has proof of payment.It always says Error and I don't know a customer service that can be contacted. I've sent email but no response

By Rajar

1 year ago

How to delete my bank account details from tantan app

By Rajar

1 year ago

How to delete my bank account details from tantan app

By Zuberkhan

1 year ago

Hello sir how are you I have problem from you because yesterday I have charged money for tantan I don’t know tantan is banned or not in india tantan is not working as well so please give me return my money 139 and 719 both are payments return me +919929353084 my contact nom

By jun seet vincent

1 year ago

PLease stop charging for subscription which is not cancellable, is absurd

By Sayeuu

1 year ago

Akun yang terhapus apakah bisa di kembalikan ?

By Jino yee

2 years ago

I wan to cancel membership

By Gibson tañan

2 years ago

Hindi ko ma open ang mga nag like sakin

By Dendi junias

2 years ago

Tidak bisa login Tantan karena no hp rusak jadi TDK bisa verifikasi

By Ezi

2 years ago

Tlg dong setiap beli kota 1 hari 10x jaringan nya selalu buruk dan ngak pernah bagus jaringan koneksi tlg di perbaikin lagi apk ini

By NICCO

2 years ago

Hi, I would like to report that my tantan keep deducted my account. After i check my tantan wallet, it doesn't have any coin, please let me know what should i do to get back my money please!

By Alex Wong

2 years ago

Hi , I want to cancel tantan vip subscription charging on my credit card. Please help

By Please call me on my mobile 9349157001

3 years ago

Please ask any customer care executive on my mobile 9349157001

By B

3 years ago

Why tantan not allow or why not send me verification code? Is tanatan banned my account Please help me This is my number +62895344326490

By Frustrated, do not update


Banned for no reason

I’ve been using this app for a while and have been a paying member. Here is the reality of this app: yes, you can match with real girls, but there are SO MANY fake accounts pitching all kinds of schemes and scams, it is not worth the time to sort through the matches. And here is the rub: these fake accounts can report you and then you are banned from the app, even as a paid member. No refund, just a permanent ban. I believe this is what happened to me, I don’t send offensive messages, even to the scammers, and then one day I’m banned with a generic message from the app. It’s just ridiculous. So if you are going to pay for “premium” features, do the month to month or 3 months at a time, because you may get banned anytime. Or use another dating app because this app just isn’t worth tour time or money.



By TheGreatBMan


Scam

This China app is fake and all AIs. This app is definitely not 5 stars if you take all the fake account ya out this app is probably an average of 1.7 - 2.3 stars only. Personally think because of how China like to fake AI profiles to mess with people this app should be 1 star or even taken off since it’s all computer. But yea it’s NOT A 5 STAR APP! New Update!! TanTan will hack your personal photos. I deleted a photo because tantan keeps on messing with my profile. I ended up deleting the photo since tantan is keeps on trying to control my photos. After 15 min later I realize Tantan went back found that picture and put it back on even though it was deleted! Disgusting 🤮 Communist will hack your phone for personal information be careful!!



By Lunalsss


scammers & fake profiles

There’s ton of profiles with just one pic, blurry pix, blank profiles, and of course fake profiles too. Everyone that matched me logs out of the app as soon as the match is paired. Like people seriously just get on there to swipe, match, and log out. Save yourself the time and money, it’s not worth it at all. It’s the lowest quality of all the dating apps and I’ve used all dating apps out there. I just deleted my profile after 3 days. I reported a profile with an actor’s pic 3 times, they banned the profile really quick the first two times. Now I just reported another one, I even included a screenshot of the actual’s google image and info, they didn’t do anything.




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Why should I report an Issue with TanTan - Asian Dating App?

  1. Pulling issues faced by users like you is a good way to draw attention of TanTan - Asian Dating App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a TanTan - Asian Dating App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TanTan - Asian Dating App.


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