Contact Rook Support

I have been using rook since possibly day one and I been in love with its ever since. I met tons of people and had amazing roleplays with them but recently there’s been problems with my account, I was unable to see my feed or chats at all. When it happened the first time I just assumed that I was banned so I made a new one and everything was fine but yesterday it happened again! I haven’t posted all day and when I did it was harmless and I couldn’t see my chats again! I still get notifications from that account and I can log in with no problem but I still can’t see my chats at the very least. I emailed the rook team at least 6 times about this and I have not received an answer yet. Rook really been going downhill with this issue and sadly I may just delete the app if this problem continues on. If you care about your roleplay chats best move them to whatever app you use to save the headache.

I couldn’t access my original account yesterday with my phone number so I had to create a new account with my email. TODAY I received a message saying Facebook no longer offers sms (phone/text message) so I would need to sign in again with my email. WHAT KIND OF “NOTIFICATION” IS THAT? While other apps notify their members a week or a few days in advance of the change so their members can properly adjust, ROOK NOTIFIES YOU HOURS AFTER THE CHANGE HAPPENS...y’know...the time when THERE’S NOTHING YOU CAN DO TO PREPARE YOURSELF. That “notification” did nothing to help the situation. I still can’t access my original account and I’m still disappointed with the way the update was thrown at us. I now have a new account with 0 stories and all I see are people posting about how they suddenly can’t access their original accounts and begging their former rp partners to find them. This app becoming a disaster.

There are a lot of bugs on this app that needs fixing, like a lot. Half the time it doesn’t let you post your idea or doesn’t notify you if someone had replied to it. The block button dose not work whatsoever and if you report someone because what they’re posting is bad and harmful they face no repercussions. There are also a lot of people who only post spam which can be really annoying especially when you’re trying to find a good rp. I think you should be able to have different categories for different rp plots or be able to search for specific thing, like if you wanted to find a fantasy rp with someone who’s literate. Idk, just some thoughts. There are some things that I genuinely like about rook even if it’s not that much. I like that there aren’t that many adds, and I like that you can add #s about what your starter/plot is about