Samsung Smart View Reviews

by MikeyP1024

So lame requires TV to be on same WiFi network. Even the Brother printer app finds my Brother color laser printer on my wired network. Isn’t rocket science to find a device on a wired network using the WiFi connection...Good reasons have my 1600W/7.2/4K/3.5TB(SSD!) home AV system on a wired network. First have very long random character passwords for security that are impossible to type in on a keyboard whether onscreen or Bluetooth. Second at higher volumes such as maximum comfortable listening level of -30dB don’t want WiFi audio drops which could hurt hearing...Not surprising app is lame. After all my 1st gen 2014 Samsung 4K TV only has one 4K HDMI input not even the ARC so can’t use my 4K AV receiver as the 4K source with ARC. So lame only one 4K input for a “4K” TV...Even brand new Samsung tablet doesn’t have mobile hotspot functionality which is useful for traveling since Microsoft defeatured Windows 10 mobile Hotspot with Fall Creators Update unless use Windows Defender and only default settings at that. Guess Samsung is not my only nominee for the Golden Poo award. So lame.

by Dgabriels

Bought a Samsung TV partly because they advertise this kind of connectivity with iOS. Doesn’t work. At all.

Same network, multiple kinds of efforts to enable a connection, lots of internet searches, totally wasted effort. Frustrating.

Adding insult to injury my 8500 series TV also won’t connect to Bluetooth audio devices that many other devices find instantly.

There’s no TV firmware update to remedy either issue. I keep checking that too. And my router. No stated issues for ports to open or apps to enable via firewall - same network shouldn’t matter anyway.

I’m ready to return the TV for a problem that the software engineers could easily fix in order to align to the marketing and users manual. I’m having to struggle after spending a lot of money and buying into the marketing.

One Samsung rep replied on the Samsung site that they can’t guarantee connectivity with third party devices. ...For an open standard on an app downloaded from the Apple App Store onto multiple recent devices, iPad Air, iPhone 8 Plus, using different iOS versions - and NONE worked. Clearly - untested before release.

Wish I’d known before buying. Hours wasted. Money wasted.

Glad it works for at least one person. Wonder why.

by Jklowder

iPhone 7+ with latest firmware, just bought a brand new Samsung 8 Series tv and came across SamsungSmartView for screen mirroring that’s LITERALLY MADE BY SAMSUNG...so I DL SamsungSmartView , first screen that comes up shows available devices and for some reason it says Samsung 6 Series. I click refresh button (the only other button you can push) still says Series 6. Hm. Thought it was odd but whatever, tap on it and after 15-20 seconds I get the same message everyone on here has already been complaining about saying “Failed to connect...”. Then tried it 5 more times, still same error. I never leave reviews but I intentionally wanted to come here and write this. The 2 stars SamsungSmartView currently is rated is WAYYYY to generous. I wish I could give negative stars for wasting my time.

by Krubly

Take their computers, monitors, chairs, desks, phones, etc. and dump it all in the parking lot for someone else to use, because it’s not doing anything good for the people that wrote this garbage app. Everyone that approved this being an acceptable release is an example of what leadership should NOT be. There was no effort in making a this a great companion to a decent Smart TV. This is nothing but broken rubbish, I can’t stream an album without it stopping randomly, or put my music in the correct order, or transition songs without the TV switching modes and having some other noise play between songs. It lacks basically everything to be enjoyable. BTW, no, it’s not my router. Give your consumers something they can use, not just something with a download that does a couple of things sometimes.

by NeneBolo

This remote is supposed to be a convenience. My two 1-1/2 year olds constantly try to get the regular remote so I wanted to intermittently use my phone to control the TV so I could put the regular remote away. Every time I turn the phone off or even exit SamsungSmartView , if I try to use it again I get the pop up notification asking to show permission for SamsungSmartView even though I have given it and it is in the device manager as a trusted device.

I turned off notifications. I turned them on and indicated that it should pop up the first time only. I searched online for solutions. No solution. SamsungSmartView is deleted. Too bad, it could have been helpful. The fact that it actually works keeps it from being totally useless, but it's pretty close.

by AmeGermaine13769

C’mon Samsung. You make great TVs and electronics. Surely you can do better. SamsungSmartView is not user friendly at all. Every time I try to display photos, SamsungSmartView holds them hostage and refuses to show them OR it puts all the photos on the TV screen in a jumbled up, convoluted hot mess. No rhyme or reason. Not ideal for sharing photos from specific trips or events. It feels like I have to fight to get it to do what I want. The one thing I don’t mind too much about SamsungSmartView is its “mouse” feature, which certainly helps when I give up on showing photos directly from my phone and show them on my FaceBook through the web browser instead.

I’m looking forward to reading the next update notice and hope it says something about increased user friendliness.

by Callbacknull

The UI is just terrible - the primary feature should be the remote instead it takes three actions to get there. The remote icon touch box is so small that you end up launching whatever random shows they’re displaying that you likely don’t care about anyways. Connectivity is inconsistently stable, sometimes working fine when you bring it out from sleep or sometimes dumped to a random screen that has all your photos. In those cases it’s five actions to get back to the remote screen. This should and definitely can be done within two actions with still getting your precious ads space on the same screen. Did Samsung even bring on a designer for the project? Or just wing it?

by ReinaRbk

What’s going on with SamsungSmartView now it needs to be updated the bugs are causing issues with connecting to my tv use too be a five star app but now idk what’s the deal please fix ! This is the only app I like that actually has the right buttons as my remote but now I can’t even click any of my apps because they don’t appear anymore and every time I open SamsungSmartView it says failed make sure tv is on and connected to the same network and I’ve been using SamsungSmartView for a long time now so I know what I’m doing so SamsungSmartView is not working properly anymore before I didn’t ever get why it had such a low rating but if SamsungSmartView stays with the issues I’m having now I understand why but I’m positive you can fix these issues so until you do I cant nor will I longer use SamsungSmartView
Please Don’t give up your the only authentic Samsung app you just need to make improvements and you’ll soon have a five star app ! Thanks in advance if you read and reply to my review

by AI8UT

Downloaded SamsungSmartView and unexpressed. Not only did it intermittently fail but it froze on several occasions which may or may not be an application but rather a TV issue.
I have had the same results with other Samsung appliance applications which, when reported, Samsung has not responded or to me I needed to download a newer app that did not resolve the problem.
When I can use another Appliance manufacturer without having problems, jumping thru hoops or awaiting appliance upgrades to do what the software is suppose to do, I’m going to buy that appliance.

by Nthdesign-v2

Yesterday, I didn’t even know that SamsungSmartView existed! My kids lose the remote constantly, so SamsungSmartView is going to be a savior. It has (almost) everything! Volume controls! Directional buttons! Mute! But, the one thing I can’t find is the most important button of all... the “select” button. On my physical remote, there is a big, circular select button in the middle of the directional buttons. You press it to, you know, select stuff. You can even long-press it to get more information about stuff. But, SamsungSmartView remote seems to be missing the select button. I’ve tried tapping in the middle of the track pad. I’ve tried the A, B, C, and D buttons. I’ve tried the pause/play button. No luck.

What *has* worked is switching to the in-app gamepad and pressing the A button there. But, that’s really inconvenient.

Am I missing something?

by Cptn_trips

Works fine for me. My network is very solid on a netgear nighthawk router so I rarely have any network issues to begin with. All the people saying it doesn’t display your pictures, thank apple for that most likely. The proprietary file format they use isn’t supported all over the place and Samsung TVs are no exception. Streamed a couple small movies with no problems and saw all the converted jpgs on my phone. I really only downloaded it to type search results on my phone, but figured I’d see if I had the same problems a lot of people had. I didn’t. Chalk that up to user error, crappy hardware, unoptimized setups and poor understanding of environment. And I’m sure there’s bugs I haven’t found, but it seems to do what it claims for me

by Williamjr210

I downloaded SamsungSmartView so I could stream movies from a separate app on my iPhone 6s+, but unfortunately you couldn't exit SamsungSmartView and view a different app. If the developers of SamsungSmartView would add this feature to SamsungSmartView (not just for streaming movies, just in general) that would be great and I would give a 5 star all the way. The features presented in SamsungSmartView are really cool but definitely not a necessity when you have a smart remote. The most interesting thing about SamsungSmartView was the game console controller function. I believe SamsungSmartView could be more helpful and have more features with a little work.

by Wally Karraker

It’s a little clunky to set up but it does function pretty nicely. I’m using it on an older Samsung 55” with AllShare, the TV is wired to the same network my wireless hub uses. I can navigate my photos and videos, the interface will show thumbnails of the photos but I haven’t been able to get thumbnails on the videos. As long as you know the video filename you can play what you want. SamsungSmartView allows access to all functions from anywhere on my network; input select, numeric channel select, volume up/down, channel up/down, TV preferences and power.

by Echograph

SamsungSmartView works perfectly. Im not sure what people are talking about, but it recognized my instantly and the connection is perfect. The beat feature is the keyboard since its a pain to use the remote to type. The mouse is also great for browsing the web. Overall I cant find anything thats wrong with it.
NOTE: if SamsungSmartView is lagging, its most likely due to your Internet router being old or not good. Your phone also plays a part in this. Newer iPhone models have better and stronger Wifi connection. The newer models of Samsung smart TV work better with SamsungSmartView also. Its not SamsungSmartView ’s problem.

by Tigerfuel

Make sure your blue tooth is on or SamsungSmartView won’t work.
Our Samsung Tv remote gets lost often. This works great for our tv. I have had SamsungSmartView for maybe a year & never had any problems. I think our tv is maybe a year or two old. I have an Apple iPhone X if that helps. Make sure you have your Bluetooth on with your phone or iPad. Not sure why it isn’t working for everyone else. Wish I could help. We have a Netgear router if that helps too.
Tip for lost remotes as well for a backup, tape a Tile onto it.