Outfield CRM Reviews

by Kalyateem

Doesn’t always record points properly, and that’s a big deal. I just did two substantial check ins and reports and my ranking and points remained exactly the same and typically I would’ve gained between 4-6 for each. After a long day of work, that’s not cool. I tried logging out and back in and everything.

by Annacola13

Keeps deleting my events, doesn’t let me upload pictures.

by KScott86

OutfieldCRM use to be pretty good. Since thy can’t use Google location services it has been a steady down hill.
It rarely will populates existing places for near by locations. So I always have to click out of places and back in for it to work and then even then it’s hit or miss.
The calendar app forces you to add a place or contact to creat a calendar entry.
It’s just not a good experience any more.

by Qa1248

Functionality I’m (still) looking for. Did anyone else get a 30 day trial notification? Me either... Until I received a call from an inside rep asking me about my needs. Clear as day, the moment I was obviously not the primary target market for this company, I was suddenly verbally informed that my 30 day trial would expire in 29 days. 30 day trial? What trial? I politely and immediately called the rep out, acknowledging this wasn’t likely his policy, and received no denial whatsoever. I wouldn’t care if OutfieldCRM had been listed as such, making this clear up front. “Spend your time entering your data THEN we’ll let you know it’s a trial or we’ll be billing you.” It’s not THAT you do, it’s HOW. Deceit isn’t for me. 5 Star reviews look questionable in terms of authenticity now that I’m re-reading. Sound like a trifold flyer imo. BS

by Aaronwhoever

Overall, app is great for a field sales rep. The iOS app however has started to not sync with the web browser and accounts all seem to be duplicating.

Saving routes is a needed feature

by Trilex14

It works great most of the time. But once a week, I have to delete OutfieldCRM and reinstall it. The reason being because it just starts to constantly ask me to verify my login. When this glitch happens, after using OutfieldCRM for more than 10 seconds, it forces me to log in unless I close out if OutfieldCRM and re-open it. Then I get ten more seconds to use it before it asks me login again. And if I choose to login, I have to wait like 5 minutes to set everything up (which, you know, nothing has changed in the two seconds it took me enter my login). And after it gets all set up . . . I have ten seconds before it asks me to verify my
Login. Again. So, when it works, OutfieldCRM is great, other than the fact that it drains my battery way more than any other app I have had. But when it breaks, it causes extreme frustration cause I can only get a few seconds of work done through OutfieldCRM unless I delete and reinstall it again. Which I have done three times by now and I expect to do so more in the future

by 69hillbilly

I’ve been using OutfieldCRM for 2 years now and I like it a lot. However when I first started to use it there was an option to “Add from nearby places.” This option made it simple to add places to OutfieldCRM . Since its gone it is more difficult to add the places. I recommended it to a friend but without this option he doesn’t want to type in all of the information for every place in his contacts.

by La_Mal

So far, I am genuinely enjoying OutfieldCRM. I’m still figuring things out. Support is responsive but not always helpful. I would like to know how to optimize my route starting at my furthest point.

Also, when I first signed up someone named Rory called me, unfortunately I was walking into an elevator and lost Rory. He quickly called back and left me a scathing voice mail. Very unprofessional.

by Rhc121212

I’m a field rep that was forced to use another crm and I really missed out field, now I’m working from home with a different company I can come on back to the outfield app thank goodness I sure missed using the Amazing App

I’m an inside sales rep till this fake virus moves on

Thanks to the outfield team for putting together a great product so simple a caveman could use it

by SMcFarland

We use Outfield for field marketing and making sure our brand is being represented well in stores. We can set up forms that capture all of the data we need and our reps can take pictures on site and load them along with their form answers! It really is a time saver!

by Cbbcbbc

I downloaded OutfieldCRM. I was promptly greeted by a representative who guided me along the way of getting setup. I appreciated it because other CRM companies offer horrible customer experiences. These guys actually pick up the phone when I need them too. I recommend.

by A.harr1820

I love OutfieldCRM! I can communicate easily and effectively to team members, I have a visual picture to reference every time I use it, and it helps me keep organized. OutfieldCRM is also very user friendly! Very satisfied consumer!!

by GodForeverKR

I am so much more productive with Outfield, and my life is so much easier. Highly recommended for field account management. I'm able to document all my notes through my iPhone.

by Beniteaux

Has been a great help in helping me grow my salsa company from 0 to 30 stores in only a few months! Prospecting so easily and tracking accounts simplifies my process, time and focus! #datg

by M.wells

Thanks for making Outfield the best CRM out there for field teams.

by Jomala1989

Been using OutfieldCRM since the beginning of the year and it has helped me save time and create more opportunities. The route planning and optimization helps save time on my commute and gives me more time for prospecting. Speaking of prospecting, OutfieldCRM allows me to find new accounts easily while in the field. I’d recommend this to anyone in sales that is looking to boost their numbers and make more money!

by Khuffmaster

OutfieldCRM is perfect for someone on the go like myself. I hated writing down addresses, contact info, and etc but thanks to Outfield I no longer have to do that. I just check in and outfield generates the address and I add what I need from there. I love being able to look at my visits and see where I left off with my clients without having to pull my laptop out or look through piles of paperwork. The reporting feature generates my visits on a spreadsheet allowing me more time in the field and less in the office. It’s amazing what all OutfieldCRM can do! Outfield is very user friendly and quick to learn. I don’t have enough room to write what all OutfieldCRM can do and has done for me. There is no better application and they have the best customer service to go along with it!

by Chuckhamman

I am in food sales. I’m constantly on the road seeing customers and prospecting in person.

I tried using salesforce, Badger, Map My Customers, Zendesk Sell (Base), and a few other CRM’s. Of all of them, Outfield is by far my favorite. Because…

1. Adding new prospects while on the road is a cinch. I don’t have to manually enter anything. It finds my targets on a map. I add them with one click.

2. Visually seeing who I need to see, on a map is extremely important to staying organized.

3. Keeping notes is even easier than writing it down. I just speak into my phone.

4. It’s inexpensive.

5. Customizable. I added a simple form to capture industry specific information, which I can get to show up in reports.

6. Simple. It’s not over engineered. Just the basics, and the option to customize if you want.

7. Seeing analytics is motivating.

8. Route optimizer makes me more efficient, takes into consideration calendar entities, but is flexible as changes to my day inevitably happen. No other CRM has such a quick, simple and clean routing system.

So far, I’m very happy. If you’re on the road more than you’re in the office, this CRM is specifically designed for you. Just pull the band-aid off and start using it 100% for a day. It’s addicting.

by Huntmalone

My team and I needed an outside sales and marketing solution and Outfield answered our call! Unlike other CRMs I’ve used in the past, Outfield has everything I need, and nothing I don’t. My reps were able to jump straight into making store visits and Outfield transformed all of their data into awesome analytics I used to identify opportunities. They’re very good about giving me tools I didn’t even know I needed! Their customer support is second to none and I definitely recommend Outfield to anyone in field sales and marketing.

by Islesales

I have been using Outfield for 6 months now. I like that the mobile app is easy to use and very straight forward in terms of design. I really like the ease of notating accounts on the mobile and appreciate the flexibility of being able to review my day’s account interactions via the web platform.

It is a great platform overall and I use their Pipeline feature to organize all my accounts. It lets me setup my day’s activity with just a few glances. I’d recommend Outfield for account management, organization and to get a better understanding of your account visits and stay up to date with information from the field.

If you are looking for an App to help you manage your personal outside sales efforts or to help you manage an entire team, this is a nice option to look at.

by Rory Conley

I needed real time data from my fields reps and Outfield has provided the solution. I know where my reps are, which accounts they hit, and I can much better manage the logistics of my team.