Autodesk Construction Cloud Reviews

by Americanunderground

I purchased the first level Pgrid to help manage our utility contracting business. We added our first few projects (usually the utility and Grading pages) and one of our GCs linked us to their project, which had hundreds of pages loaded. This one project exceeded our page limit and locked our subscription. I called PlanGrid to see how they might help. I was told our only option was to purchase the higher level subscription to be able to use Pgrid again. This happened in the first quarter of my year’s subscription. And NO, I couldn’t delete the project!
Now PlanGrid’s attorney is sending me letters dunning me for another year’s subscription along with their attorney ‘s fees. What a RIP OFF!! Don’t do it!

by Seniorsehas

I can't stand people who write one start reviews, but, here I am. We were sold and excited on this product as everyone at plan grid told us how easy everything would become once we implement it. We signed up with the agreement that we would get some training. When the "trainer" showed up, he mostly played with his phone and answered nearly every question with "you can find out how to do that on the website." Thanks buddy.

One of the biggest reasons we bought in was the promise that PlanGrid would automatically sort out documents once we we upload them. When we asked how to do it he said "it doesn't do that". We promptly cancelled after that "training meeting".

I spoke to many people and emailed many people too cancel. Finally I had one of the supervisors tell me the account was cancelled.

10 months later, I have a collections notice from a law office out of Florida. I've emailed plan grid 5 times. They're completely unresponsive.

This is the worst experience I've had with any product in the industry. It not only didn't work as it was sold to us, the whole company is unresponsive.

by C.J. Sandino

I’ve been using PlanGrid 4 hours a day for the past 5 years. Ever since it got acquired by Autodesk AutodeskConstructionCloud and website have gone downhill in big ways. I’ve lost what I would equate to 30 minutes a day in productivity since the “updates” have been rolled out by Autodesk. Constant sync errors, loss of data/tasks/photos/markups, and prompts to use their other products. I will actively be transitioning all my projects from PlanGrid and advocating for anyone in my network to do the same. Great startup product ruined by a corporate takeover.

by Jspawd

I’m a sub. The project has 3 lots on first phase for a total of 11 buildings. I secured an invite to the project for 2 buildings. Those two buildings total 580 sheets. Due to billing and support not answering phones and sales lack of knowledge on monthly subscriptions I’m looking at two folders, can’t access either one even though each is under 550 pages.
I just started my subscription and for a week I’ve spent $50 on nothing. Can’t access without upgrading. Why as a EC sub, do I need to pay for sheets I’ll never use? How is this a viable option to Procore?
Absolutely done with plan grid after this project. Please do your research before getting AutodeskConstructionCloud for your project.

by Mike_813

I'm a subcontractor working with two GCs on two different projects and they each use PlanGrid. Total projects' sheet count is over 1,000. My scope only needs to access about 10 pages total.

I have to pay for an account? I can't see revised drawings? What an awful business model. Why isn't the subscription for the GC and their team enough? You really think every subcontractor will pay for this kind of subscription to collaborate on a project?

Even before my company subscribed to Procore, I could be added to a project to see documents, punch list, specs, etc.

by T Jace

I am an HVAC contractor. I was was talked into using this by a builder I worked with in order to “play ball”. Initially, I was stoked about this. We took the training, and I thought this was the best thing I had seen! Then we started using it, and I quickly realized it’s only a timesaver if everyone on the team (builder side & fellow subs) use it, otherwise it is a management headache for the few dedicated people that are committed. I burned out after a couple projects, and now use something else that fits why I do at a lot lower cost, and is not tied into a closed ecosystem. This only works well if the entire team uses it, otherwise you are back to static PDF’s & chasing plan revisions. Some of the tools are great like the measuring tools. Others that are basic drawing tools for highlighting/markups are very outdated, limited & clunky to use. The worst part of this is the contract. If you decide you don’t want this anymore, make sure you give the required 30 day notice. When I inquired to how to cancel, I was told that I was stuck with it because I didn’t give the required notice, and was referred to the contract. Nice. Of course we are stuck with the contract, but when the response I receive is a “gotcha” it didn’t improve my outlook on their customer service

by Fred Flinstone2

AutodeskConstructionCloud will sync when a daily report is sent. Most of the time it goes through but if it doesn’t it never will. I’ve had days backlogged do to it not syncing. The only way to “fix” it is remove app and download again. When that is done all the daily logs that didn’t go through are lost. It gets very frustrating, and speaking of frustration, trying to use the web version on an iPad is horrible.

by Sr. Superintendent

For the most part it works well, but for the fact that you have to recreate it daily. This is time consuming and a waste of time for the personnel doing this. This has made me stay with the current system we use. The report is usually done by the field personnel on a daily basis and needs to have the ability to copy over and save all the information from the previous day and then edit the date and information and save it for the current day’s report.
This would include all vendor and manpower reports as well as notes ,equipment, and issues.

by Offthegriddotcom

Great app however there is serious flaw , especially if your devices are in MDM environment , your device will NOT download your project files unless your device is Unlocked. In other words AutodeskConstructionCloud doesn’t support background downloads, means you have to keep you device unlocked until the project files are fully downloaded. With max lockout time of 15 mins that means you hav to keep touching your device every 15 mins before got auto-locked in order to download all project files.

by Thomaspentoney

Can’t rotate photos. Task report photos come in too small. Some features are available on the desktop app that are not available on the browser app, or vice versa. Can’t edit task reports in Word without the format being completely redone. Bug won’t allow me to sync tasks stored on iPad to desktop.

by The Real Cosmo CA

I think you guys have been doing a great job for years now. I love the fact that you will really read this. And take to heart any suggestions people give you. No one in today’s corporate world could ask for more. Thank you for always willing to improve your software. No suggestions today 😎Have a great weekend! Sincerely: Art Martinez- California electrician.

by CM Guy - PE

Pros:
Easy to use mostly. Serves its purpose.
Cons:
Small bugs. The ‘Go to sheets’ on tasks just doesn’t work mostly. Moving the plan around while making tasks is clunky (requires two figures). Unable to move marker after it’s placed. Copy task doesn’t work while photo/plan marker is attached.
Small things like that.

by PCMcArron

PlanGrid helps move our jobs along, getting key information to the people that need it in a timely manor, limits lost time production.

Need to find away for a power collaborator/admin to start a report and have a collaborator finish report. This would allow the office to do the bulk of office side before hand and the field to close out the report.

by HornetV2

I got into using AutodeskConstructionCloud as it’s one used by one of our clients on many different projects. App is great when it comes to access documents and drawings for the project.
My only complain is that when accessing a project, it only will allow you to download the whole set of documents related, and when you have many projects as well as using other apps, it is a problem with data download and memory storage.
I also use Procore with a different client which allows me to download only the documents I need instead of a whole package worth multiple GBs of data, it’s easier when you’re not on WiFi. Just saying this in here as a suggestion of what could be improved here.

by Tweeker1892

I have been using PlanGrid for a very long time now and it’s worked great until this most recent update. I usually grab the items from a previous floor and copy & paste them into a new floor. When I do that, the pictures from the item I copied are transferred also. This is new and not efficient. Now each of my team members have to delete old pictures to add new. But the thing is when you try to delete the old pictures from the stamp you copied and pasted the pictures from the original stamp are deleted also. This is not good at all. I really hope there’s a quick fix for this.

by Martinesper

I being using PlanGrid since 2013, they have updated and change for good. I feel they still have room for improvement as I always look for a continue improving excellence. This application is fast and helped me move from revisions and redlines needed to make changes transparent and save time and lots of money.

I would like to have them improve on the revision part. I feel they need to adopt same tools adobe has. Rotate text and more drawing tools.

Probably include the same tools they have on sheets to be able to use them for documents.

by Stupidintendent

Since getting Plan Grid the ability to have a complete set of plans with any updates easily uploaded with a touch of a key has been awesome. Has made my job as general superintendent much easier and more organized than the old paper plan system. It’s all a fingers touch away. I absolutely love Plan Grid!

by J-$Money

This is a must have if you are a construction Superintendent! I would give it five stars if they can correct the go to sheet link in a task on the iPhone app. It works on the iPad app but on the iPhone app you cannot go to the sheet that the task is on from the task.

by Tnow

Check out “Home Building Excel Spreadsheet” on Etsy (store name on Etsy is “Spreadsheets4Life”). It has cost/schedule (Gantt) and a step-by-step checklist. It even has an estimated draw schedule. If you’re a smaller company it may take care of your needs.

PlanGrid may be overkill for what you are doing. If so, why pay so much each month. The Etsy spreadsheet is a one-time cost.

by Tubyfeyh

PlanGrid has moved from something I casually asked if we would be using on a project to the standard- every project I am on is now on PlanGrid. Passing information between the field and the office has never been easier; fumbling around with full size prints is a thing of the past.

Is AutodeskConstructionCloud perfect? Not quite. Is it light years ahead of where we were even 2 years ago? Yes. Yes it is. If I could give a 4.5 star review I would, but all of my suggestions so far have at least gotten a response, many have been implemented. Thanks PlanGrid!

by Masterm444444

So what I mean by it’s a little hard is it’s really hard , when you get into the game you have to log in which is fine when you get in there’s the place where you add a project you add it and the first thing you see is sheets but there is no where to add sheets . You would think I just don’t see it but I checked about 20 times.i have one suggestion that is can there please be a plus symbol to add a sheet . And if you design your project somewhere else please tell me .

by Lrosstal

I’m going to start off with Brittany, she is very professional, everyone on the customer service side seems to care.

I have paid for this program for over two years, and over the last two months the program has not worked properly, when attempting to extract pictures in the order they were taken, offline.

I informed Plan Grid of this issue in June, and as of the 1st of August this is still not working. Customer service has done their best to help, but it is still not working. When I pay for a program I expect it work. For a program that requires subscription like Plan Grid, the company should be willing to prorate the subscription, when the program is not functioning. I won’t be returning which is disappointing.

by Twisted Wrench

It doesn’t do as advertised. I can’t play Fortnite in AutodeskConstructionCloud, I can’t get V-bucks in AutodeskConstructionCloud, and I CANT GET ANY EPIC VICTORY ROYALS IN AutodeskConstructionCloud!!! This is disgusting how they deceive you with all these advertisement “Play Fortnite, it’s free” “Oh play Fortnite with your friends”. That all FALSE!!!! How do they sleep at night knowing that you CAN’T hop on Fortnite and buy the Battle Pass AT ALL. All of these Twitch streamers seem to play Fortnite, but they are probably all your deceitful employees. I’m flabbergasted at the thought of these lies!!! I lost all hope in every playing Fortnite again, THANKS A LOT PLANGRID. THANKS FOR NOTHING!!!!!

by F250Superintendent

I love AutodeskConstructionCloud. My only concern is that every time we have to write daily reports and transfer pictures from camera roll they are not sorted by date. I know the pictures have dates when they’re uploaded to the daily report but not when you’re searching for it. It would be a nice addition since I’m sure I’m not the only one with that problem. And also, it would be nice if we could edit daily reports that have been submitted since in the construction field things tend to change overnight.

by Bmc42

I wish it would stop telling me about the new search feature every time I open a document. I also wish the search bar would go away unless
It was asked for via a magnifying glass icon. So many things take up screen real-estate that it’s become hard to use on a phone. Maybe if the full screen mode and the markup tools could be activated quickly with icons instead of digging through the view settings.

by MarkO1234554321

Love PlanGrid as a whole but field Reports seems to be so overlooked. So bad that I’m looking into Raken but still haven’t pulled the trigger there. They need to dumb it down a little and simplify it. Add a couple pics, some notes, install weather, and done. We use Exacttime for our labor costing so it would be nice if we could click and edit what we want, need, for our reports that our copied daily. Please fix! Or make better!

by Ripber63

This is one of the best I have ever used the developer as worked real hard on this and I will recommend this to all jobs moving forward. It’s got it all to stay up with any project all I would like to see is a two week look head form.

by ChelseaArchitect

Really easy to learn, especially for my guys in the field. Newer updates such as notification alerts have really helped our team stay on top of it. Definitely one of our top tools on the job site.

by PR.STI

This is by far the best software to view construction documents. The ability to creat punch list is far greater and faster then others like pro core. It also comes with a host of other features that only help optimize and speed up the building practices.

by Trio Degradable

Plangrid is the best friendly field software I have ever used. Easy to use, it has a lot of easy features. Old school superintendents that work with me are using Plangrid and they are amazed, this is a must have tool on the field !