Stock Yards Bank Mobile Reviews

Stock Yards Bank Mobile Reviews

Published by on 2024-10-23

🏷️ About: Our Mobile Banking application allows you to check balances, transfer funds, view transactions and check messages from anywhere, anytime. It’s fast, free and available to all of our Online Banking users.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
50.4%

🙄💅🫥 Neutral
25.5%

😎👌🔥 Positive experience
24.1%

~ from Justuseapp.com NLP analysis of 2,206 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to set up individual accounts with same TIN or SSN

- Gives great accessibility while out of the office and away from computer

- Improved with each improvement

- Keeps track of one’s accounts, income (deposits), and allows one to effortlessly pay bills

- Can transfer funds from one account to another

- Never had an issue or found and error with this app



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

4.4 out of 5

Not good with photo check

2022-05-25

When we wrote a check to our daughter, they used the photograph option to deposit the check to their bank. The reduction was taken from our account with no automated entry as to what transpired. With electronic transfer our acct is very active so when this sum (large) was subtracted along with all the other everyday activity I was immediately concerned and suspicious. It wasn’t until the next day that the line item reduction appeared and a quick reconciliation by me had all remaining monies accounted for and I didn’t have to place a call to rectify the problem. Additionally, the ripple effect was so large that my balance remaining on days prior to this photo check appear in the red when in fact that wasn’t possible. I have no idea what caused this event. It had me very concerned that someone was hacking my acct or my identity had been compromised. With instantaneous transactions from seemingly every store we make a purchase at nowadays readily visible on your site at almost the moment they are made, events like this that are completely electronic and recommended should not happen.

This app is useless.

2022-06-26

Trying to get external accounts and transferring money back and forth is way more difficult than it should be. It’s hard to track the money and takes up to a week once you submit the request. Also, when I wanted to add an external account in person, no one was able to help and recommended I call customer service...... There’s no customer service at the branch location?

Horrible to do electronic deposit

2022-07-27

Why can’t you tell us the deposit limit electronically when you deposit? The other 2 banks I bank with do. Yours just exceeds limit. Maybe even have a warning on the amount before you deposit. I no longer live near a SYB, & you are making close to impossible to bank with you all. The other two banks I bank with business & personal are so much easier. One of them is a small bank & I don’t live near them ether but they have the capabilities.
Basically you are making it impossible for me to bank with you all unless I don’t live near you. How am I supposed to deposit bigger checks over your limit?

Okay But

2022-08-28

StockYardsBank itself is great. The actual accounting policy on how pending transactions are handled is horribly confusing. You can not get a true reflection of your balance with pending charges. Maybe the developers of StockYardsBank should assist the accounting team to make that process accurate.

Works great but feature lacking

2022-09-29

First off, I’ve never had it glitch or not perform as it should. This may be a bank issue vs app issue but you have to download another app in order to freeze a lost bank card. Also, tracking spending per card issued is non-existent, unless you download the other app(card-valet). Other than that works great! Used on iPhone X.

Mobile deposit

2022-10-30

I love this feature, it’s always such a time hog when I have to deposit checks from people who don’t have cash with them. Now I can deposit their check before they can get home!

Stockyards app

2022-12-01

Love it!! I was very skeptical about using StockYardsBank at first, but it makes banking so easy and you can keep an eye on your accounts I know exactly what’s going on at any time with my account. We just loaded StockYardsBank on my wife’s phone so she could keep track of her Account. You can transfer money from one to the other or just a click of a button. Great! Thank you

Stock Yards Bank Mobile App

2023-01-01

I have been a SYB customer for 40+ years. The service has been fantastic. The addition of the “Mobile Deposit” feature if fantastic. It is easy to use and make bank deposits from the convenience of your home is top shelf!!!!!

Multiple account users need bank assistance in setup

2023-02-02

Setting up an individual account or accounts with the same TIN or SSN was no problem. My situation, however, involves both personal and numerous business accounts with unique TINs that I was unable to add to app without the help of the SYB IT team. Within 24 hours, they managed to overcome their system “glitch” and get all my accounts and loans listed and accessible without further problems. It’s a fine tool to have in my pocket and gives me great accessibility while out of the office and away from my computer.

100%, just like their overall banking experience in person. 👏👏

Love it!

2023-03-06

I’ve never had any issues with StockYardsBank , pay several bills with it, and appreciate its efficiency. It’s been helpful when I’m out of the country and I’ve found it easy too in facilitating communication with staff! Great job!

Great app!!

2023-04-04

I have a Checking, Savings, and HSA account. I can freely move from one to the other and do transfers, when needed. My wife has access to both of my daughters accounts and her mothers. See can easily see balances and do transfers. We love it!!!

Up to date

2023-05-06

I don’t know when Face ID was added to StockYardsBank but I really really like it. Admittedly I use an iPhone mini which is easy to carry but difficult to type on — but Face ID is fast and efficient. I think StockYardsBank is really easy to use.

Wonderful App

2023-06-06

A well thought out easy to maneuver app through gives you all the information you need without making it difficult to use

Best bank

2023-07-08

Stock Yards Bank is the very best bank I have ever used. They are all very friendly and helpful. I have never come across an associate or manager who were cross. It just doesn’t happen. I tell all my friends to go to SYB cause it’s been fantastic. No one can go wrong with SYB.

Easy to use

2023-08-08

I have to say, I'm impressed with how easy StockYardsBank is to use. When my previous bank was bought out by Stockyard, I was skeptical at first bc my former bank app had been so easy to use. Thankfully this one is just as easy. I really like it!

Online banking

2023-09-09

When my best friend, several years ago wondered why I still sat in a pile of bills envelopes and stamps with check book and drove myself crazy. I asked what else could I do . I dreaded it every month. WOW, she introduced me to online banking and bill pay. I am very happy with this. YAY!

SYB&T app

2023-10-11

I have been using StockYardsBank since it was offered by SYB. It has improved and I’m pleased with each improvement. It won’t help you lose weight or make your teeth bright and white. It does what it is supposed to do— keeps track of one’s accounts, income (deposits), and allows one to effortlessly pay bills. I also use it to transfer funds from one account to another.
I’ve never had an issue or found and error with StockYardsBank.
If your money is in SYB, you need StockYardsBank to manage it.

Great App

2023-11-11

This bill pay system is great! So easy to use and makes bill payments possible anytime anyplace. Occasionally I have difficulty logging in lately. Even though the user name is there, if I don’t re-enter it I cannot open StockYardsBank . That just started recently, this is still the absolute safest way to pay bills. I really like it.

Easy to use and access account

2023-12-13

I find StockYardsBank useful in viewing accounts, paying bills. Recently used the check deposit feature which worked well. Feel like the security protects my information. Helps to contact bank personnel with questions and get quick responses.

Easy to use

2024-01-13

Best app I’ve ever installed let’s me not only monitor my accounts but control them as well. Also the alerts for false passwords or incorrect passwords immediately lets you know when someone tried to falsely authorize/access your account.

Functional but not optimal

2024-12-19

StockYardsBank is good. It can be at times glitchy in the mobile deposit functions. I wouldn’t change much but the stability on that could be better. It has improved and I have reasonable expectations for a small bank app. Hence the 4 stars. Thanks for keeping it maintained over the years.

Easy to use

2024-12-19

It is very easy to get around StockYardsBank and know what you are doing. Does get kind of annoying to have to type in password to get in every time but I can understand for security reasons. But over all perfect app for a debit/credit!

Very convenient!!!

2024-12-19

I don’t usually rate anything but stockyards been good to me over the many years I’ve banked with them and when they added StockYardsBank it made things that much more convenient. Can’t tell you the last time I’ve had to actually walk in. How cool is that. It’s a very easy to use app and has all the banking and bill pay right from my phone. Keep up the good work!!



Is Stock Yards Bank Safe? 🤗🙏


Yes. Stock Yards Bank Mobile is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 2,206 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for Stock Yards Bank Is 32.3/100.


Is Stock Yards Bank Legit? 💯


Yes. Stock Yards Bank Mobile is legit, but not 100% legit to us. This conclusion was arrived at by running over 2,206 Stock Yards Bank Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Stock Yards Bank Is 66.5/100..


Is Stock Yards Bank Mobile not working? 🚨


Stock Yards Bank Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Stock Yards Bank Mobile? Post a Review




Features

Our Mobile Banking application allows you to check balances, transfer funds, view transactions and check messages from anywhere, anytime.

It’s fast, free and available to all of our Online Banking users.

  Customer Service/Support
Developer:
Stock Yards Bank and Trust Company

Contact e-Mail: