Narwhal Status

Last Updated on 2025-01-15 by Rick Harrison

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⚠️ Most reported problems ⚠️

Connection

40.0%

Crashes

20.0%

Not working

20.0%

Something else

20.0%

24 hour clock ⏰

- Video player had a lot of issues

- "Hide all"/“hide read”/“mark all as read” issue

- Unresponsiveness or freezing when playing videos

- Place in Reddit is lost when force closing the app

Nollen Hager 2023-02-26

When loggin into the app the app says now logged in and then crashes back to the Home Screen. iPhone 14 pro max iOS 16

Showing 1-1 of 1 reported issues:

Common Narwhal Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Narwhal network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Narwhal App
1. On android, goto Settings » Narwhal » click [Force Stop]

Clear Narwhal App Cache and Data:
1. On android, goto Settings » Apps » Narwhal » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Narwhal.

On android, goto Settings » Apps or Manage Apps tab.
Click Narwhal » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Narwhal » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Narwhal