ParcelTrack - Package Tracker Reviews

by Tkcz351012

I’ve been using ParcelTrack for 5 years and haven’t had any problems...I’ve loved it. I would give it 5 stars but I’m now giving it 1 because it appears that there’s some type of issue with ParcelTrack . Today is May 20th and I’ve noticed that my packages haven’t been updated since May 17th. Additionally, the automatic carrier detection hasn’t worked in days. I used to be able to copy a tracking number from email or an app and go back to ParcelTrack and it automatically detects the tracking number from the keyboard, but now that feature’s not working. So then when I manually create a new parcel to track, it indicates that there’s “no tracking data” and that it’s “pending status information.” This is the case for 3 packages that I tried to add in the last 2 days. I also had a package that I added on May 17th that stopped tracking mid-shipping. I received the item on May 19th, but the package still shows in ParcelTrack as “Departed Shipping Partner Facility, USPS Awaiting Item.” I’ve loved ParcelTrack for years and haven’t had any issues, but I’m noticing some issues lately.

by NinjaRunningWild

I can no longer update current tracking by pulling down as I apparently added a FedEx tracking number ParcelTrack is incapable of dealing with. This particular package is also not appearing in either the main list of packages it's tracking nor the archive (I did check). So, basically there's a tracking item in limbo & attempting to refresh tracking instantly makes ParcelTrack drop to the background. I would remove it if I could, but there's no way to access items that don't appear, much less control them. ParcelTrack seems to have taken a number of steps backward in the new incarnations & is getting difficult to recommend to anyone.

In addition, the new interface is bland & terrible. I had the old interface up until this update where I, against my better judgment, decided to update. What a mistake! The older interface was very clear & to-the-point in its design. This new one has everything against a white background so nothings stands out, no clear delineation except for the little mark nearby showing the status. It's simply awful. Options like the archived packages are now hidden away. This is a downgrade, not an improvement. I paid for this & I deeply regret updating. Colossal step backwards. I would give this 0 stars if I could.

by Treype

I’ve used the this app app premium version for several months. ParcelTrack has worked well in the past. But now, I am tracking a very important shipment and am experiencing a very strange problem cause by a weird bug. When I first entered the USPS tracking number in this app everything was fine tracking information was displayed in English. But now, since USPS has received the shipment, the tracking information is appearing in Chinese, which is absolutely absurd and is absolutely not helpful whatsoever! I removed the tracking number from the this app app last night, which was when I encountered this bug. I have jus re-entered the USPS tracking number for my shipment into the this app app and the tracking information is still appearing in Chinese. which is very weird because the item in my shipment was shipped with in the United States to a domestic address with in the United States. So the this app app is now absolutely useless! I am giving this app 1 Star for this reason.

by Dblms

I have had mostly good tracking data with Parcel Track in the past, but have continued to have more unfavorable issues recently. The primary issue is that parcel track no longer tracks any FedEx shipments. There simply is no data whatsoever from start to finish. I have another tracking app which tracks FedEx perfectly, so I now tend to use that tracking app more than Parcel track. I hope this issue can be resolved so I can once again be able to track FedEx shipment via parcel track -but at the moment I cannot recommend for anyone who needs to track shipments via FedEx on a regular basis since ParcelTrack does not receive the data - or something else is wrong. ParcelTrack lists FedEx as an available carrier, but it simply will no longer track FedEx shipments. Very strange and disappointing. Since it is still tracking other services such as USPS and UPS, that is why I give it 2 stars - would give more stars but I have also had difficulty tracking other services besides FedEx (often international carriers and possibly DHL too) where I am typically able to track those on my other tracking app successfully. I like the format and functioning of ParcelTrack so I wish it was a more reliable tracking source. -if it were more reliable, I would happily give it more stars!

by PGar58

Overall this is a handy little app. If you order things online a lot it’s easy to enter in tracking numbers and shippers. The layout is clean and you can copy a tracking number in ParcelTrack just by tapping it.

The biggest issue is reliability and consistency. At its best it hits all the alerts and notifications and confirms items as delivered if not in real time then very close. However lately I’ve noticed it’s been missing updates on several packages. For instance I’ve had at least 5 packages that were delivered that ParcelTrack still showed as open or in transit; for at least one it had no updates at all. Especially for a paid app, that’s an issue.

Hopefully calling this out will cause the developers to take a look and make a fix. The last update was 7 months ago so it’s due. This is a five star app if they can fix this.

by Lis2975

Overall good, but edit feature doesn’t work properly— only lets you edit content and sender, but not carrier or tracking number. Very annoying if you realize you made a mistake entering the tracking number, or if you want to update the tracking. Also no way to add items without a tracking number. Very frustrating. I want to keep track of all my orders, so I can see what has shipped and what hasn’t. I have to make a dummy entry with fake tracking number when I place an order, but then I can’t just update with tracking number when I get it, I have to delete the old entry and re-enter all the info. Either that or I just have to keep a separate list of orders I’ve placed, and only enter them here after I get the tracking info — but the whole point of an app like this is to keep all the info in one place!!!

by StuPirate

Just downloaded ParcelTrack (paid for the premium version) and it’s convenient to have all my tracking numbers in one place but there is a huge glaring feature missing: my tracked packages are not in chronological order. Initially I thought the order was reversed with my next expected package at the bottom of the list, but I just added a few more tracking numbers and now there seems to be no order to the list at all. It’s not even in the order in which I entered the numbers, so basically there is no rhyme or reason there. I have to scan the entire list and figure out what the next delivery is, which is annoying when I have a long list of expected deliveries. For what seems like such a helpful app to have such a simple feature as chronological order not enabled is a head scratcher. Right now, I’m not feeling like it was worth the $2.99.

by Robini71

this app has been one of my can’t be without apps for many years. I appreciate its simple interface and the accuracy of the push notifications detailing the progress of a package’s journey. I’m also happy to report that support for #VoiceOver for the #Blind has been consistently good and when things have broken the developer has been quick to address those issues and fixes were swift in arriving. There are two things for which I wish that would make ParcelTrack even better. One of which would be for the developer to be more responsive to messages submitted via the feedback section of ParcelTrack . As I said when things are reported that need attention they are often fixed in short order however, I’ve yet to receive an email reply from the developer. Speaking of email I also wish ParcelTrack would give premium users a means by which to update their personal email address to which their this app account is associated. As of now I can find no means of doing so as an end user. Here’s hoping ParcelTrack will continue to be as great as it’s been, that #VoiceOver support for #Blind users will continue to be strong and consistent and that we’d be given the means by which to update our email address within ParcelTrack ’s settings area.

by Bossysane

I have the premium package. I shop online all the time from various stores and sometimes from different counties. ParcelTrack keeps all my orders organized in one place at a glance and keep me up to date to all my packages locations at all times. No more guessing and playing door tag with the delivery guy. ParcelTrack has track packages for (USPS, Fed EX, DHL, & UPS) Also, I love the notification feature that appears right on my phone. ParcelTrack is easy to use to have it track your packages. You simply forward the confirmation email you received from the company you placed the order with that has the tracking number, and it’s that simple. ParcelTrack then reads the email and set things in motion. You can always type in the tracking number directly into ParcelTrack , but why? Anyways I like ParcelTrack .

by Jennydeaar

Never have to worry about losing track of your packages again.

I rarely ever write reviews in ParcelTrack Store, but I’ve been using ParcelTrack for several years now and felt that it finally deserves an honest review from a heavy user and avid fan (me!). First off, this package-tracking app literally changes the game, especially for people who tend to buy a lot of stuff online. One search for package-tracking apps in ParcelTrack Store will show you that this app is the only app that offers such handy features and capabilities for free (FREE, people!). this app not only allows you to track all of your packages in the convenience of one, single app — no need to bookmark all your tracking pages anymore, ladies and gents — but it also continually notifies you about the status of your package (“Out for delivery,” “Delivered,” etc.) Absolutely unparalleled, ParcelTrack has saved me so much time and energy, and I eagerly vouch for it! 5/5 🌟

by Krissy Brink

Absolutely Wonderful App!!☺️

ParcelTrack is the best for all package/shipment updates & deliveries!

I buy pretty much everything besides groceries online, so before I always had to use the USPS or UPS, etc. websites to track all of my packages. Which meant I usually had to keep 2-4 pages open on Safari at one time && continuously refresh the page for updates because the email updates were always a little behind (30-45 minutes) once something was delivered.
But with this app I no longer have to be a slave to shipment websites!! I receive accurate notifications everywhere my packages go. Once a package is placed in my mailbox or put on my front porch, I would automatically receive a notification from this app!!
I absolutely love ParcelTrack & jumped right on Premium as soon as I could.

The one thing I wish I could change would be is once a package is delivered I wish it wouldn’t take ParcelTrack 15-30 minutes to update me. If I manually refresh ParcelTrack it will of course tell me it was delivered. I just wish I could have the option of having ParcelTrack update every 15 minutes, 30 minutes, etc. like the Mail app on my iPhone.
Just my two cents!

But overall, Thank you so much for an AMAZING APP!!❤️💜💚💖

by Malopus

I have been using this app for about two years. I used to track my tracking numbers on a spreadsheet and was very happy when I figured out that there is an app for that! ParcelTrack is very helpful. I especially like being able to forward emails with tracking numbers to my account - this feature makes it so easy to add a tracking number. I also like being notified that my package will be delivered that day and then again when it is delivered. Many times the delivery person doesn't ring the bell - ParcelTrack tells me to bring it in from the porch. I recently upgraded to the premium edition and scanning outgoing packages is so easy to do. If you are trying to decide if you want to check it out, do it, you will not be disappointed.

by Gullom17

This is an excellent application if you have a number of deliveries across different services that you desire to track without having to sign into those various logistics services.

It has a great, simple UI and also many nifty features (eg., automatic detection of a copied tracking # on clipboard). I have also yet to run into any bugs, which is impressive given the landscape of apps out there and the typical quality you experience outside of the top apps in ParcelTrack Store.

I upgraded to premium shortly after initial download and use, and suggest the same to anyone else. The push notifications and cross device support are great and clearly this is a dedicated and great team building a nice little piece of software, so always worth supporting the people as well!

by Pinch.a.penny.save.a.dime

ParcelTrack can track them all and there is no limitations if you have the correct tracking information entered. Fairly accurate delivery times with additional notes if entered. I have enjoyed using ParcelTrack for almost a year now and have not had any issue with tracking information if it exists. Received it faster then some of the carriers tracking websites, not kidding!!! This all for free, that's the version I am using. Premium, which I have not used to date, is a ONE time fee of only $2.99. If you so choose to upgrade your service, which if you own your own business might be more handy working outside your mobile app. I would strongly recommend ParcelTrack for anyone who is interested in tracking their packages.

by Carlsbad Dad

ParcelTrack works just like you’d hope it would. I ship quite a bit and I use different carriers so it’s super nice to have visibility of ALL shipments inside of 1 app.

The ONLY thing I’d change (or add) is to be able to see final destination when tracking status of a shipment . What I mean is, sometimes I’ll send 3 or 4 packages at 1 time. Then, when I’m checking status of a particular shipment, I have no idea which is which, unless I A) cross-ref the tracking number on the shipping receipt w the tracking number I entered into ParcelTrack , or B) wait until the package gets fairly close to its destination, at which point I can tell which package is which.

Other than that, it’s a very helpful tool and I do recommend it to anyone I think could benefit by having it.

by ClarinetSong

I loved being able to track all of my packages in one place, regardless of whether the shipping company is USPS, UPS, FedEx, etc. I especially liked being able to easily track outgoing packages as well as incoming ones on both my iPhone and iPad.

However, today it stopped working properly. On my iPad, it still shows my packages, but it showed it is logged into a generic account rather than my individual account, and it will not log out and back in again. On my iPhone, it also showed a generic account and will not log out - and no packages show up.

I’ve tried closing ParcelTrack , rebooting the iPhone, deleting & re-adding ParcelTrack ...all to no avail. Ugh! BUT THEN I found a FIX: posting this in case you find yourself in a similar situation: on the settings (gear icon) tab, when you click on “learn about premium”, there was a very tiny grey “restore purchase” button at the top left corner of the screen. Clicking that from the phone fixed both devices.

Hope this is helpful! I have no idea why it logged me out of premium in the first place, but I’m glad to have figured out the issue. Back in business with an overall terrific app.

by MemphisTigers77

I’ve used several tracking apps and most are all the same with little to no additional features other than basic tracking. PT takes it a step further and not only allows a seamless app between iphone and ipad so you don’t have to check both for a notification to be removed, but also has a unique email inbox I use as a forwarding email address and gmail filter to automatically forward order shipment notifications to my PT Inbox and then boom, all my packages show up in a very easy to read and edit ui. It is just a bit behind as far as delivery status, however as a new user I would imagine the high Holiday traffic is causing the ever so slight delay and regardless of which app you use there’s going to be at least some delays. 5 star app that I’m going to put against Slice and then decide which app will be my go to tracking for inbound and outbound packages. Simply put, easily one of the, if not the, top tracking apps!

by XXJackalXx

I used to love ParcelTrack. I have a lot of packages coming and going and used ParcelTrack on a weekly basis. Now, after the update, I load it up, all of my current and past tracking numbers are erased. When I try to track a new package, no carriers are listed at all. I have also somehow been taken out of premium status which I paid $2.99 for and it will not allow me to restore purchases.

Update: I've changed my rating to a 5 star as everything loaded and re-instated my premium status. The developer also responded to my review to explain the issue was on their end which is something that you rarely see these days. Great customer service, great app! Would highly recommend!!

by Exumaslim

so efficient to be able to eliminate all the separate carrier-specific apps and organize all info regarding shipping status and deliveries, past and present, in one app... and so satisfying to unify all user interactions regarding same via a single, simple, consistent and well-designed interface. so... once the relevant tracking id is sensed on your clipboard or manually entered (and you've had the opportunity to enter a descriptor of the content and/or the name of the sender) ParcelTrack does the rest, including sending appropriate alerts. btw, i've seen some complaints in other reviews that this app's status updates lag behind real-time: i've only occasionally experienced this phenomenon in this app and i'm a bit puzzled by these criticisms in light of the fact that we've all presumably long ago adjusted our expectations through experiencing that the carriers themselves (whose systems must, of necessity, serve as this app's data source) are occasionally laggard in their updates. bottom line, this is a great app- love it.

by Deggolee

I recently found myself in a situation that could only be resolved with the use and information from this app. A well known internet retailer sent a text message indicating that my package had been delivered to my home address. In addition, the brown truck carrier website also confirmed that my package had been delivered. I knew this was not the case since I was sitting at home, waiting for the package to be delivered; but no carrier came to my home. However, using ParcelTrack was extremely helpful. Upon initial tracking, ParcelTrack indicated that my items had been delivered. However, when I selected the push button which was suppose to show my home address, the pop up window indicated an address several miles from my home. I shared this information with the internet retailer and carrier. I received an apology and the very next day my package was delivered.

by Bblluu

They took away the menu bar on the bottom of the screen where one could easily toggle between views. I don’t understand why they would think this is an improvement when it necessitates an additional tap to get to where you want to go. Burying things in a menu is not at all helpful. Additionally, when viewing the list in the menu (as well as the other pages), there is visually very little difference between the items listed there and they all just blend together.

Visually and functionally, this is a horrible update!

It always surprises me when developers change the look of an app that has been beautifully functional. Much of good functionality has to do with colors and shapes that help us to navigate within ParcelTrack . By making it a colorless blob of white, gray and black, it takes more effort to find things with the eye, making using it a chore rather than a pleasure. I just don’t understand the purpose of these visual changes when they don’t benefit the user.

by A2007z06

I have used ParcelTrack to track parcels for several years. It started to get annoying to have to use each parcel handling companies own app to track packages. At one time, I had 5 different parcel company apps to track Christmas parcels. To log into each one of those apps to track my parcels was daunting. And that’s where I had enough and got this app. While it has been quirky lately, it still tracks every parcel courier I have ever used. Because the reliability of ParcelTrack has dwindled, I am only giving it 4 ⭐️. The quirky part is that some times I open ParcelTrack and I get a “connection to server failed” and none of my currently in transit or archived parcels are displayed (blank screen). This usually has resolved on its own over the course of a few hours. However, there is no way to “try to connect again” to the server it had lost contact with. Restart ParcelTrack , restart your phone, power down your phone, nothing but waiting works.
When it reconnects everything comes back, like nothing happened.

by Vjenmt

Never have to worry about losing track of your packages again.

I rarely ever write reviews in ParcelTrack Store, but I’ve been using ParcelTrack for several years now and felt that it finally deserves an honest review from a heavy user and avid fan (me!). First off, this package-tracking app literally changes the game, especially for people who tend to buy a lot of stuff online. One search for package-tracking apps in ParcelTrack Store will show you that this app is the only app that offers such handy features and capabilities for free (FREE, people!). this app not only allows you to track all of your packages in the convenience of one, single app — no need to bookmark all your tracking pages anymore, ladies and gents — but it also continually notifies you about the status of your package (“Out for delivery,” “Delivered,” etc.) Absolutely unparalleled, ParcelTrack has saved me so much time and energy, and I eagerly vouch for it! 5/5 🌟

by Nummysmom

Suggestion: Currently when there is an update to one of the pkgs we get a notification. That’s great. But when you open ParcelTrack you don’t have any way of knowing WHICH pkg was updated. So how about temporarily showing the updated pkg in bold text? Just an idea. 😁

I'm amazed at how user friendly ParcelTrack is. When you open ParcelTrack , right there it shows all your packages. To add a new one, just hit the plus sign. Boom. So easy. And you can add all the pertinent details like tracking number, who it's from, what in the package. And once the pkg is delivered you can either delete it or save it to the archives by swiping left. SOOO easy! ParcelTrack was perfect for Christmas time but is great anytime when you want to see where your pkg is. 5 stars!!! UPDATE!! Adding a pkg to your app is even easier now. You don't have to type in a long tracking number anymore. You just send your shipping confirmation email(that contains the tracking number) to the email address that this app gives you and ParcelTrack picks the tracking number out and adds it to your list!! It happens fast too! So awesome! ParcelTrack could not be any easier now!