Outdoor Photographer Reviews

I love the magazine but OutdoorPhotographer is worthless. Prior to OutdoorPhotographer I received the digital version through Zino without issue. OutdoorPhotographer can't get the issues on time by at least a month and you have to delete and reinstall to see it once customer service tells you it's available. If you have OP on Zino keep it there until OutdoorPhotographer improves or is replaced with something better!

Since upgrading to iOS 9, I can only download 5 issues from my subscription, and only issues from 2014. The 2015 issues that I had on my old iPad require me to repurchase in order to download.

Overall, OutdoorPhotographer has been less dependable that other magazine apps, and consequently I've disabled the auto-renewal of my subscription.

Just updated OutdoorPhotographer . Can only see issues from now until June 2019. I’ve had a digital subscription for several years. Where are the old issues? Or do I have to delete everything and start over - won’t have to be the first time :(

I purchased a subscription but am still being shown issues to purchase individually and apparently need login credentials which I never received. Tried Help and could not find an option to contact you. If I don't hear from you by end of day Tuesday, June 10th (72 hrs) will contact Apple and my bank about the problem.

It's a shame as you have great content.

Well, I purchased a subscription for this magazine 3 months ago. Everything worked smoothly until trying to download the July 2017 issue. The circle just spins like it's trying to download & it's been doing it for the last week. I have contacted the publisher...nothing fixed yet & no reply yet from the publisher.
Update: Now, it’s the end of October and still no fix? This is pathetic!

I have a subscription which expires next year, but I'm unable to view my previous issues or new issues without purchasing them individually. This seems to have happened after a recent update.

Also, even before, issues were sporadic coming. Often they would come two at a time instead of monthly.

I like the magazine, but I won't continue to give them my business.

My subscription renewed in Feb of 2017, it is now June of 2017 and the current issue will not download no matter what I do. I have written to the publisher and requested a fix and have not had even the courtesy of an acknowledgement, I love this magazine, but this is not the first time I have had this problem, it always managed to correct itself before, but I am no longer willing to wait for some magical fix, as a result I have cancellled my subscription.

What should be a simple app for reading this really great magazine is very frustrating. After paying for a 1 year subscription I am unable to download new issues. It acts as if I never purchased the subscription. This is apparently a known issue where OutdoorPhotographer gives some advice for how to try and fix but after many, many attempts still is not working. Very disappointing. If can't get it to work soon will just cancel my subscription.

The mag is great got it in paper form for years. OutdoorPhotographer is very very bad. Nothing but issues, you may or may not be able to download mags. If you do get it to download it may, almost always go away, get to read a few pages before OutdoorPhotographer crashes and you loose all downloads. And start the fight to get them back all over. I also sent them multiple emails and have never gotten a response. They need to get their act together bad..,, was told by outdoor photography the download issue is not their problem. Still will not slow down loads.

I have been a long time subscriber to the print version of Outdoor Photography. I decided not to renew the print subscription and elected to try the digital version. The first issue in the new digital subscription downloaded with no problem. However, the second issue in the digital subscription will not download. I complained to iTunes support and was referred to OutdoorPhotographer developer. I've given OutdoorPhotographer developer the pertinent information but have received no reply thus far. I wish I had read the other reviews before I tried the digital version. If I don't get some help soon, I'll cancel the subscription.

I can't buy the current issue (June 2017) I keep getting an error pop up that says "Purchased Failed. Please try again". I have bought past issues with no problem and I have no problems buying from other photography magazines on my iPad so this is an issue on their end.

I've contacted them via their active Twitter account but they never replied. I guess they don't care if there is an issue with purchasing their product. Glad I didn't buy a subscription to their mag if this is what I can expect from customer service should I have an issue.

The other photography magazines I get are all based in England and wouldn't you know it, it's the American company I get crappy non existent customer service from, what a surprise 🙄😏👎🏻

OutdoorPhotographer doesn’t recognize subscriptions either through OutdoorPhotographer Store or through the publisher. So the only option is to buy each magazine separately. Lame sauce.

Paid for a year subscription and can’t read any of the issues. OutdoorPhotographer says to restore purchases and every time I click on that I get restore failed. Buyer beware!

Before downloading OutdoorPhotographer I checked the reviews and found quite a few that said they couldn’t get the mag to open. Well, they’re right. I downloaded it, signed in and tried to read my new mag subscription but couldn’t. Downloaded failed. I tried restoring my purchase. Failed! Delete!

I purchased a Print and Digital subscription for Outdoor Photographer Plus ($60) Downloaded OutdoorPhotographer and followed the instructions for subscriber access. Next to impossible! Kept wanting me to pay an additional $4.99 per issue!!! Are you kidding me? Get your act together people. How can I easily get my digital access through OutdoorPhotographer??

Repeated efforts to download issues continue to fail, despite deleting and re-loading OutdoorPhotographer . This has continued for weeks. Support says download new version of app which also fails to resort iTunes purchases. Why pay for in app purchases if you are never able to read OutdoorPhotographer ? Don't waste your time or money.

Love the content but having a lot of issues with OutdoorPhotographer re: buying a subscription but then not having access to previous issues or being able to purchase them.

I have the paper subscription but needed the digital version for on-the-move, times.
Love the magazine and content.... But OutdoorPhotographer needs to let the reader expand/zoom-in on pictures and text within the advertisements. Many times I have been interested in a products photo but can't Zoom-in to see it better or read the text in the Ad.

Content is top notch. App is iffy at best. Subscription issue fixed, but app is not full screen, on an iPad. Fix this simple problem and they're back to 5 stars.

After reading the first two issues I can't wait to read the latest one. I love the way the magazine displays and the ease of use. I love the articles and the stories. But most of all I love the images. Very inspiring....

UPDATE -- Just now, nearly a full month after I asked OP for help with OutdoorPhotographer , I got a reply from OP assigning me a complaint number. Also attached to my reply was an OP reply to another subscriber with instructions on how to reinstall OutdoorPhotographer . I did and this time it worked! (You just about lost my business and loyalty, OP, but I will stick around at least a little bit longer now.)
PRIOR EXPERIENCE -- Been a print and e-print subscriber to OP for over a decade. App worked fine until July 2017 issue which won't load. Tried deleting app and reinstalling. DON'T DO THAT. Now multiple issues won't load even though they loaded once before. PLEASE FIX OutdoorPhotographer.

Content is top notch. App is iffy at best. Subscription issue fixed, but app is not full screen, on an iPad. Fix this simple problem and they're back to 5 stars.