Potbelly Sandwich Works Status
Published by Potbelly Sandwich Works, LLC on 2023-10-18 With the all new Potbelly App, you're just taps away from a hot and toasty
sandwich. Plus, when you sign up for Potbelly Perks, you’ll be earning points
towards free food with every order.
Are you having issues? Select the issue you are having below and provide feedback to Potbelly Sandwich Works.
problems reported in the last 24 hours
Reported Issues: 8 Comments
By Linda Burroughsford 1 week ago
I'm in Canada but I travel a lot to the US and always try to find a Potbelly Sandwich store. I also have a gift card from an American friend. I've tried to download the app on my phone several times but get the 403 Forbidden message. When I change countries (to the US) using a VPN, I still get the 403 message. I joined the Potbelly points club but can't get credit for my purchases unless I use the app, which will not load. Is this a scheme to avoid having to pay out free sandwich rewards earned by using the app? Love the restaurant, hate their technology.
By DAVID SPRINGER 5 months ago
Getting a "bad request" error when I try to order delivery. Using a moto stylus 5g 2021.
By Paula Ramm 7 months ago
I cannot access the website nor use any links to access (provided in your Potbelly Perks emails). I get a 403 Forbidden screen. If I download the app, there is no way to save the payment info I enter so no way to pay in the app. Boss likes his salad and cookie from PB every day. PLEASE HELP! 9/27/23
By Jeanne F. Wehrheim 9 months ago
I cannot access the website nor use any links to access (provided in your Potbelly Perks emails). I get a 403 Forbidden screen.
By Jeff Powell 10 months ago
3 times, I scanned the app at a store and no points were credited. I also had an issue with an online BOGO order, and now did not have a free sandwich added to my perks in purchasing one between May 16 and 30 as an email stated. I would like the sandwich credited, please.
By Janelle 1 year ago
Cannot check out. Website says Network error and app says Something went wrong.
By Mrs. Everett 2 years ago
I will not accept any form of payment
By Mara Davis 2 years ago
trying to place an order and it just keeps spinning.
Common dislikes about Potbelly Sandwich Works app
- Refunds take a week to process.
- App was a real headache to install.
- Gift cards are not easy to use.
- Text is hard to read.
- Drop down menus are hard to differentiate between.
- App takes a long time to load.
- Cannot use multiple gift cards.
- Free sandwich coupon expired unused.
- Ordering through the app is a nightmare.
- Lost the ability to use perks points and coupon.
- Website not loading the menu.
- Checkout page won’t work.
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Common Potbelly Sandwich Works Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Potbelly Sandwich Works app on iOS and Android devices. Solve all Potbelly Sandwich Works app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Potbelly Sandwich Works, LLC, developers of Potbelly Sandwich Works.
84.44% Contact Match
Developer: Potbelly Sandwich Works
E-Mail: [email protected]
Website: Visit Potbelly Sandwich Works Website
55.81% Contact Match
Developer: ChowNow
E-Mail: [email protected]
Website: Visit ChowNow Website
Every order earns you points towards a free sandwich (or other entrée) - plus we'll drop freebies here and there just for being a member. Check your progress and start racking up points now. • DELIVERY, CURBSIDE, AND IN-SHOP PICKUP OPTIONS so you can Potbelly anywhere and bring the good vibes with you. • SKIP THE LINE by ordering ahead. With the all new Potbelly App, you're just taps away from a hot and toasty sandwich. Plus, when you sign up for Potbelly Perks, you’ll be earning points towards free food with every order. • GET FREE SANDWICHES with Potbelly Perks. We'll have your food ready and waiting for you when you get here. • GIVE ME THE USUAL with quick, 2-tap reordering. Being hangry is a thing of the past. You're a regular by now so our app knows your order by heart, just a couple taps away. • CUSTOMIZE ORDERS exactly how you like it. Extra pickles? Done. Light mayo? You got it! Extra Hot Peppers? Now THAT'S a sandwich! • CATERING now available on PotbellySandwichWorks so it's easier to feed your crew... or hey, maybe you're just reallllllllly hungry.
