KTO app not working? crashes or has problems?

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Last Updated on 2022-12-15 by KTO Télévision

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5 User reports:
App has problems

User reports 5

⚠️ Most reported problems ⚠️

60.0%

Not working

40.0%

problems reported in the last 24 hours

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Common KTO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot KTO app on iOS and Android devices. Solve all KTO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

KTO iPhone Issues and Solutions

KTO iOS app crashes, not working, errors
KTO iOS app network issues
KTO on iOS has black/white screen

KTO Android App Issues and Solutions

KTO has errors/crashing/not working
KTO server network connectivity issues
KTO has black screen

KTO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever KTO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix KTO app crashes or not working on Iphone (iOS):

Close and restart the KTO app on iPhone
Update KTO app to the Latest Version for iOS
Uninstall and reinstall KTO iPhone app
Update your iPhone to the latest iOS version

Fix KTO on iPhone unable to connect to server/internet connection issues::

To resolve KTO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix KTO black/white screen (blank screen) on iPhone:

Follow the KTO iOS app troubleshooting guide Here →

KTO Android App Issues and Solutions

Fix KTO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent KTO app issues:

Force Stop the KTO App
1. On android, goto "Settings" » click KTO app. » click "Force Stop".

Update KTO to the latest version on PlayStore

Clear KTO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "KTO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch KTO.

Fix KTO unable to contact server/ KTO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click KTO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got KTO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch KTO on android.

Solve KTO black/white screens issue on Android:

Follow the KTO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at KTO Télévision, developers of KTO.

About this app

L'application this app vous permet de regarder en direct les programmes de votre Télévision catholique francophone, 24h/24, 7j/7. Retrouvez tous les programmes de la chaine en replay, le programme de la soirée, vos favoris, dans une interface intuitive et ergonomique.