Contact Babbel - Language Learning

Contact Babbel Support


Company Name:

About: Babbel is the market-leading app for language learning.

Headquarters: Berlin, Berlin, Germany.



Babbel Customer Service 👿🤬😡😠💢😤

Babbel - Language Learning Contact Information

Listed below are our top recommendations on how to get in contact with Babbel - Language Learning. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Babbel - Language Learning. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Lesson Nine GmbH



Verified email  

Contact e-Mail: support-mobile@babbel.com


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Privacy & Terms:

https://de.babbel.com/de/magazine

https://www.instagram.com/babbel.deutsch/

https://www.facebook.com/babbel.deu

https://about.babbel.com/de/privacy/

https://about.babbel.com/de/terms/




Read 11 Customer Service Reviews 😭😔💔

4.7 out of 5
Carlene Hess
2024-12-18

My credit card was charged for renewal which I wasn't aware of. I just went to my account and canceled the auto renewal but would like the amount on my credit card to be refunded. Is there a phone number I can call and talk to someone? Thank you,

Adriana Gonzalez
2023-12-04

Good Afternoon How can I apply for a customer service position I speak good English and Spanish and have great customer service experience? Thank you for time in advance. Adriana Gonzalez 832-322-2935

Chas
2023-11-30

I want to speak to a LIVE person. Please send a contact number to my email. I appreciate it very much. I stink at typing. Thank you

Mary Beth
2023-10-30

I am a beginner. I was looking for a program to take me from start to finish. I get confused how to go through Babbel in order. Please help

Anthony DeAngelis
2023-06-15

This is the second message I am sending, for which I have yet to receive a response. After using Babbel pretty consistently, and accumulating past sessions for several months, I opened my app to find that I was back at DAY ONE?! No history, no bookmarks, basically asking me to take the quiz to see how much I knew about "Spanish"...so obviously something technical, but now I have paid for this for some time, and have no reference to previous vocabulary, lessons, or other history?! This is unacceptable. No one to contact DIRECTLY, just talk to an online bot, or send an email and pray? I need to hear from someone ASAP...The first notice was sent a few days ago already...

Jonathan Mills
2022-04-09

This is the email I sent BACK to Babble after a previous conversation I’ve had with them over 9 months ago. “The last message I sent to this email was on 7/20/2021 of last year stating I wanted my account deactivated. I’ve just been charged $55 for something I’m not using. Please resolve this so I don’t have to report this to my bank.” Very upsetting knowing they’ve had my personal bank information for the past 9 months after I was told my account was deactivated.

Diane Ori
2021-09-09

I finished the first newcomer lessons 1-9 Went to start next lesson and the app said,”something went wrong” Tried to reboot, no success Need some assistance or I will be dropping your program Thank you

Judy Short
2021-07-21

I am finding charges on a credit card for unauthorized charges. Today it appears that a charge was attempted to an expired card. Stop.

I’m sorry what

2022-04-27

by Sydstr1

So, I know passable french, but I wanted to improve more. I thought to myself “oh every ad is pretty much Babbel and I have nothing to lose” so I downloaded the app. I was so excited to learn more french. I opened the app, filled out the beginning question and was presented with a challenge “beginner or advanced”. Now, I know I went to france and did a decent job of understanding and speaking so how hard could it be? Well, I chose advanced. The first question- my mind finds the answer to “what time is it” a phrase I leaned 4 years ago. Perhaps it’s just getting a feel for where I am... I click the right answer. It repeats the phrase in french. This is it, I think, I’m finally going to get another question and go back to learning! So I wait for it to load... and I wait... and I wait some more. Maybe it froze? I closed the app and opened it back up. I went back through the same survey thing and finally back to the question. I have this one under control now. I click the right answer. It doesn’t repeat the phrase. Okay, weird. I go to my home screen, open another app, and come back. I try the question again. It took half an hour and I’m on good wifi and service this is an issue with the app I couldn’t do anything why the hell did I think it would work? Everyone else said you get 6 free words but hey at least you got words all I got was a haunting reminder of the passage of time

Hi

2022-05-04

by JJCOOKIECRUM

Hi to the developer but I love this idea and I love this app. The idea of having no ads in an app is a very smart idea but I honestly think they should not have to pay to get the lessons. Some people may not have the money to be able to buy the lessons that’s very important money that could be going to something else I could just buy a free app but I really do love this app but I say I think you should make lessons that on as advanced as if you pay for them but they’re still good I think you should make free lessons for people who cannot afford buying the lessons this is just my opinion and you don’t have to listen to my opinion but I just think it be a better idea because everybody doesn’t have money to be able to buy these lessons that I could just back download Duolingo or something like that so that’s just my opinion I am very very sorry that I’m complaining to you but I just wish somethings would change about this app that’s why I’m giving it the rating that it has so anybody if you are reading this this app cost money I mean if you read the description on the app then you’re fine but yeah thank you so much for reading this I hope you get to respond to it because it’s very very important to me because I really am trying to learn Spanish because you know it’s really fun and I really wanna learn it but I do not wanna have to pay for education.

For All

2022-05-11

by Claireslover16

This is an app for not just kids, but adults. It started out my mom and I were setting it up, and it only lets me do one lesson and the rest you have to pay for. On the TV we saw the advertisement for it, and it says you don’t have to pay anything! I think they should let people know about that! My friend does it too, and she said it is good but why do they charge you if it says it is COMPLETELY free?!?! I said the same. It is a great app! It just needs some improvements. I think they are going to have a great business over the pandemic and crisis over Coronavirus. No school so kids and adults can have fun! Just be prepared when there might be payments on apps like these. There are greedy people and they do this for money! Not just for the heck of it! I also noticed that it was fun I g slow..... we have good WiFi and service! There was another person saying the same thing! It was on and everything! I got off and back thinking “Well maybe it will work! This has been loading for 30 minutes now!” And get back in..... 😡 FOR REAL PEOPLE WHAT IS WRONG I JUST WANT TO LEARN SPANISH!!! It took a while. Finally loaded. I had this rate at a 5 and..... NO it is going to two! If this doesn’t improve, (NO JOKE) I will delete it and not have anyone in my family get it! I mean this is redic! Well I need a word back from the people sometime! In the meantime, Adios! Keep learning!


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