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by Eliot 3553676

This is one of the worst apps I’ve ever used, not in the sense that it often breaks or glitches or fails, but rather in that the design decisions that have been made are so ludicrously anti-user that it at times feels deliberately malicious. You get a notification that several people have commented on your post. Would you like to see those comments? Well just click that notification and it will take you there. I’m sorry, that’s how it SHOULD work. How it does work is as follows: you tap the notification and it takes you to a screen displaying the different people who have responded. If you click on any of those icons, you will be taken not to that comment but to that person’s profile page. Yup. There’s all kinds of just fundamentally dumb stuff like this.

The final straw though came with the latest update which removed the ability to see any of your existing drafts or even edit your work. Let me be clear here: THIS APP IS LESS FUNCTIONAL THAN SIMPLY USING YOUR BROWSER. I halfway suspect it is some kind of social experiment meant to test whether people are so dumb that they will use an app without any regard to its quality. The answer appears to be yes.

by Stefani Wilson

While I did enjoy the content on this site, I have to recommend ppl to not PAY for a membership. I bought the membership & the first month was fine- when it came time to renew then came the problem. First my membership disappeared & all of a sudden I was back to “free” status, limited to how much I could read. So I checked to make sure I was charged, sure was, charged TWICE actually. After attempting to contact someone three times through the app with no response, I went to the website & sent another help request. Finally I received a reply. I sent in everything they asked for, receipts, screenshots etc. still I cannot access the content I paid for & have not been given a refund, just another request for “the bottom portion of my membership email “ thank goodness I never delete my emails because that was sent way back in October!! So as much as I want to give them 5 stars for the reading content, their customer service is so terrible that I cannot recommend anything other than the free membership. Please do not give them any money or you will be facing a huge headache along with paying for the content everyone else gets for free!!!! BOO!!!!

by Razelnutz

I love Medium, and used it frequently, until they made the worst possible change to the app…

Medium recently removed what I consider to be it’s most important feature: composing stories on the mobile app.

This is a WRITING platform, but you can no longer write with it!? What?

For me, I spend a lot of time driving and taking care of my kids. I don’t have time to sit down at my laptop, and I need to be able to jot down ideas as they come to me, or I will lose them by the time I get back to my computer. I do almost all of my drafting on my phone using voice recognition, which made it incredibly easy to get your thoughts out of your head and onto the page.

They claim that the change was made due to technical challenges of maintaining the future in the app. I simply cannot fathom why an app/company of Medium’s size and resources could have technical challenges with a basic and fundamental feature that is included in virtually any other app with text capabilities. Every social network app, every word processing app, can capture longform text from their mobile device. How is this challenging?

Medium, if you are listening, bring it back! Without this fundamental feature it is nothing more than a glorified RSS feed. You have one of the best writing platforms out there, and I love using your product, but it is no longer useful to me if I can’t compose from my phone.

Truly disappointed in what was once a 5-star, awesome product.