CoStar -Commercial Real Estate Reviews

CoStar -Commercial Real Estate Reviews

Published by on 2024-11-25

🏷️ About: The CoStar app is a mobile extension of the professional suite of CoStar Professional services that allows commercial real estate professionals to access detailed information on properties, space for lease, properties for sale, sale comparables, lease comparables, and tenants from anywhere and on the go. The app provides access to the most accurate and comprehensive property information available, with over 5.2 million commercial properties throughout the US, Canada, and the UK.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
50.9%

👿🤬😠 Negative experience
34.3%

🙄💅🫥 Neutral
14.8%

~ from Justuseapp.com NLP analysis of 696 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

• Easy to use on phones

• Quickly find opportunities buying off market multifamily

• Best tool available for CRE professionals working in the 21st century

• Gets better with every upgrade



Read 28 Customer Service Reviews 👿🤬😡😠💢😤

3.2 out of 5

Awful

2022-05-23

Daily desktop user. CoStar is an absolute waste of my time to scan my phone to my computer screen to log in with every - single - day. Cheers you for screwing your paying customers with this extended log in so you can MAYBE find people who found a loophole. App does not work as well as desktop version.

Looks like this app deleted my last 1 star review? Wish I could give you negative 1 Stars. We also had a looplink through them to link our properties to our website. After 4 months, they still can’t get it right. Our listings seem to be at random - some are not even states we service. Having difficulty with anyone being able to actually personally help. The only helpful person is our property researcher who responds and acts quickly, but doesn’t always have authority to make bigger changes.

The app won’t let me login

2022-06-24

Every time I go and put in my password it doesn’t login. It pops up saying there was an error while trying to login. Please try again. If the problem persist, please tell this app. This problem has been happening for awhile. It doesn’t happen on any of the other related apps and websites not even the this app website. Just a login problem on the this app iOS app.

Bait and Switch/Subscription is Useless Now

2022-07-25

this app is rolling out a new security feature that requires users to take a picture of their computer screen to log in to their account. I work on a secure floor at a bank so I’m not able to take a picture of my screen and now I’m locked out of my account but my company still has to pay for it until my subscription comes up for renewal. The subscription fee is a non-trivial amount of money.

This is a total bait and switch. Basically, some analysts at a different bank got caught pirating this app like nine months ago and the company overreacted and is collectively punishing all of its customers. To add insult to injury customer service hasn’t responded to my email for over a week.

Pointless if you can’t ‘get through the front door’

2022-08-26

If you want to use if like zillow or realitor app, it is pointless. Those you can download, make an account, and get to price hunting for your dream home. I was hoping that CoStar would provide something similar. I downloaded it and there is no way to create an account. It looks like you have to go to their site to get the desktop app. I am not thrilled about this. It I wanted it on my computer there are other options. So no telling if the actual app is like the features available for homes. I could not even get that far.

Aweful

2022-09-27

All agents in any office have to pay over four hundred doll@rs per month each to use the monopoly this app. LoopNet starts at over seventy doll@rs per month per listing. The commercial MLS is more money than rent for many of us. They put their biggest competitor out of business by suing them. We need NAR to add a commercial platform before they put us out of business. Congress should add this app to the list of big tech / big data companies being subpoenaed for monopolistic behavior.

Junk!

2022-10-28

this app is a joke, they treat their paying customers like garbage, constantly raising rates and LoopNet goes up every month if you want one of their so called premium ads. CoStar works as well as their sales people, constantly revolving door at the monopoly called this app. I hate CoStar, their service and the company. Andy the ceo and his henchmen laugh off and negative feedback, but it won’t be long before a competitor comes along and gives these pompous tools what they deserve. Negative star is more appropriate!

Constantly having to login

2022-11-29

App is great when it doesn’t log you out. It’s incredibly sensitive to kicking you out of the platform and makes you log back in over and over. This alone makes me want to turn away from using and just delete CoStar altogether. If this issue could be fixed, then this wails be the ultimate resource. How this is being overlooked and not resolved is pretty incredible.

Too many bugs to use

2022-12-30

I use the desktop version all the time. iPad version locks up randomly, cant load data or property info, have to restart many times. More frustrating than its worth. Total loss of productivity when attempting to use the iPad version

Feature wise, I haven’t been able to test everything to compare because CoStar wont work long enough, i have noticed that there is no option to remove a property from a saved survey. Would like to see that available.

Terrible app

2023-01-31

Too many down times and unable to function because CoStar consistently crashes. The filtered searches only works half of the time while the other half resets itself and the process starts all over again (unless it crashes, again). A complete waste of time for the money spent. If you like paying an app a ridiculous price to be annoyed well look no further.

The absolute worst app

2023-03-04

The absolute worst app I have ever used. To spend as much money as our national firm does and have this crash day after day with no one at this app even caring enough to want to fix it is an absolute waste of my time and it is incredibly frustrating. I would suggest most people if not all use another app. The customer service here is horrible and they do not care about anything except taking your monthly money.

Pls fix the app bugs it’s a premium service.

2023-04-02

Pls fix this. I see users within the past 24 months have the same issue I am seeing. It’s a pretty hefty premium if CoStar doesn’t work properly. It’s quite embarrassing when looking at the data for the client on the fly and have to wait for CoStar to log back in every 5 min…. This is not acceptable pls fix this!

Notes section

2023-05-04

I do enjoy CoStar . However, I was disappointed that notes entered onto a property via CoStar doesn’t transfer over to the my data section in the desktop version.

Very Good

2023-06-04

CoStar is very good for quick searches on the go. I guess the only reason I give it 4 out of 5 stars is because of the quality of the desktop version. No other property search engine or database compares to this app at this point in time. Customer service is also fantastic!

Limited Functionality/Mediocre UI

2023-07-06

CoStar is a glorified security procedure for desktop login.

It's usefulness is limited to single property searches if you aren't near your desk, or using your gps to ID properties while on the ground in a market.

Blindingly obvious improvements could be made such as menus to easily pull up market and sub market reports but I'm not holding my breath...

Powerful tool while on the road

2023-08-06

I love CoStar and the ability to have all the information wherever you are.
Simple to use and it has lots of information and great features.

Pretty fantastic

2023-09-07

Love CoStar ! It’s pretty spectacular the amount of information you have access to right on your phone. It’s a huge time saver.

Not sure why all the complaints about the login requirement. The phone prompts for a simple login request. Takes literally less than 20 seconds to login..

Great Improvement

2023-10-09

I have used this app for years, but am extremely happy with the ease of use on phones now. I used to have to carry around a laptop or an iPad for a simple search, now I can check instantly!

Been able to quickly find opportunities buying off market multifamily using CoStar.

Best resource when out in the field

2023-11-09

Those that think it is inconvenient for this app to have security measures don’t appreciate the info available on this app and should just choose to go back to using their beepers to do business. CoStar is the best tool available for CRE professionals working in the 21st century. It gets better with every upgrade!!!!

Incredible Data

2023-12-11

Industry leading information and research at my fingertips, I can’t tell you how big of a difference using this app makes in my business. 10/10 would recommend and LoopNet app is awesome too! Incredible CRE insight on both.

Best of Best!

2024-01-11

The more you know about it the better it will be. The longer you use, the more value will be added to your business! I use since 1992 when I start work with Grubb & Ellis. Thank you, this app!

The time this in Covid-19, you don’t have drive around nor walk around the area you are interested, no brainer! Thank you this app!

What a joke

2024-12-16

It’s absolutely ludicrous that I have to download this garbage app in order to be able to use a service I pay for. If this app didn’t have a monopoly on real estate data at now that they’ve either run their competitors out or bought them I would use anybody else.

Also CoStar is less useful than google.

99% all the five star reviews are from this app themselves. They are way to one dimensional to be real.

Good but....

2024-12-16

Just diving into app for 1st time. Have used iPad version previously. At 1st impression, App is good for street brokers in the field trying to check something quickly. Results are tough to decipher when looking at larger geographic area. Would be helpful to have market/submarket in address line.

Nice mobile solution but room for improvement.

2024-12-16

I like CoStar , and it is easy to use. I wish there was more crossovers between the desktop and the mobile app, such as listing ID numbers for sale transaction ID numbers included in the mobile app.

Effective tool

2024-12-16

One of the best app, the good side is that it has most information you want but not perfect, you still get to use your leather shoes and call to get information. It is good one to start. Bad thing is that may be a little expensive for the newbie.

Quick and clear

2024-12-16

Fast, easy interface. Lets me quickly run a search, see what’s available, and get analytical data on the fly.

Easy to navigate

2024-12-16

I have all CRE info easily accessible when I’m on the go. Includes owner and broker and prop manager contacts on listings. All CRE professionals use this. If you’re not a pro you should use the public site Loopnet.

Great tool!

2024-12-16

Great app for info on the go and to save properties for further research. I don’t understand the negative reviews, this is yet another way to make life easier and the time driving the market more efficient.

It’s about time!

2024-12-16

A must if you are in Commercial Real Estate. Don’t leave your office without it. All the information at your fingertips.



Is CoStar Safe? 🤗🙏


Yes. CoStar -Commercial Real Estate is very safe to use. This is based on our NLP (Natural language processing) analysis of over 696 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.2/5 . Justuseapp Safety Score for CoStar Is 59.7/100.


Is CoStar Legit? 💯


Yes. CoStar -Commercial Real Estate is a totally legit app. This conclusion was arrived at by running over 696 CoStar -Commercial Real Estate User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for CoStar Is 77.1/100..


Is CoStar -Commercial Real Estate not working? 🚨


CoStar -Commercial Real Estate works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Monthly Subscription $94.40
Yearly Subscription $99.99


How was your experience with CoStar -Commercial Real Estate? Post a Review




Features

- Access to CoStar's massive database of over 5.2 million commercial properties throughout the US, Canada, and the UK

- View in-depth commercial real estate information around your current location, including millions of photos

- Lookup every commercial real estate professional in your area and access their contact information and properties they are associated with

- Communicate instantly with a call, email, or text message from the app

- Perform live map searches in your current location and see the map update with listings in real-time while you're on the move

- Search for any property, available space, properties for sale, sale comparables, lease comparables, and tenants

- Search filters are country-specific and criteria options work seamlessly based on where the map is positioned

- Lookup geographies like cities, counties, postcodes/zips, submarkets, streets, as well as property addresses and building names

- Custom areas can be drawn on the map via interactive draw tools for area, radius, line corridor

- Analyze properties across all commercial property types

- Comprehensive, accurate, and continuously updated commercial property information that helps win clients and close deals.

  Customer Service/Support
Developer:
CoStar Group, Inc.


Website: