Contact Downdetector Support
Company Name: Serinus42
About: Serinus42 develops websites that offer real-time outage detection service based on social media
monitoring and other input.
Headquarters: Haarlem, Noord-Holland, The Netherlands.
Downdetector Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Downdetector. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Downdetector. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Serinus42
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Get Pricing Info for Serinus42Contact Serinus42! Or Contact Support
Need help using Serinus42? Try their Help Center now!
Serinus42 in the News!
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Serinus42 on Facebook!
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Serinus42 on LinkedIn!
Privacy & Terms:
https://downdetector.com/privacy.html
https://downdetector.com/terms-of-use.html
Read 3 Customer Service Reviews 😭😔💔
Why does this app check my pasteboard?
by Xkingxkaosx
This app used to be good but it has major issues behind the scenes. Security and privacy for instance, couple years ago it was found that this app needed access to the phones pasteboard. Then the data they received from us using the app is collected and sold elsewhere.
seems like this app keeps getting worse and worse. App does not work on jailbroken phones. Not sure why and there is no way downdetector app is affected or compromised while a phone is jailbroken.
It is best to use the website version if needed, but an alternative solution is needed with better practice.
Lack of localization is an issue
by Tommysturn
There is no settings that allow you to set your region or location. The map feature is useless and once you zoom into your location it loses its function as a problem heat map. Favorites are not recognized either or kept in any logical order.
As a goof I attempted to set up an account and it felt like a job application, not info for an app. There is no reason for that much of my info.
All this apps info can be found elsewhere so I’m deleting this app.
Fix the small stuff
by Austin Levi
This App is great, it shows you if there is an outage of power in your area. But their “map” software is the worst thing I’ve ever seen
You can only zoom in as far as maybe a couple counties wide. Yeah you can see the dot where your house may be, but you can’t see if truly your house is inside that zone.
This is almost one of the main functions of the app and it doesn’t work. It’s horrible. I deleted the app immediately after having an issue with it. You can barely pinch zoom because it will just pop back to zoomed out when you release your finger.
Seriously, fix the small stuff.
Have a Problem with Downdetector? Report Issue
Why should I report an Issue with Downdetector?
- Pulling issues faced by users like you is a good way to draw attention of Downdetector to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Downdetector customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Downdetector.
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