Contact Nextcloud Notes Support
Company Name: Peter Hedlund
About: Note: Access to a Nextcloud server with the Notes app installed is required to
use this app. Visit https://nextcloud.
Nextcloud Notes Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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E-Mail: android@nextcloud.com
Website: 🌍 Visit Nextcloud Notes Website
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Developer: Nextcloud
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3 Most reported problems 😔💔
Doesn't work well
by U.C. 2
When service is intermittent you will lose note data. For example traveling through an area with poor reception.
This software is entirely reliant on a connection which is a major design flaw. Notes should be saved locally with a unique tag (such as QOwnNotes does) and then sync and remove tag when available.
Instead this software periodically syncs your note to the cloud which is pointless. In a browser this makes sense. On an application, it makes no sense.
I encourage the developer to better the synchronization to allow note taking without connection to the server. For now a massive ring will prevent notes until some net connection is established.
This is totally unreliable and the same as using the phone's browser to connect online.
edit: Just add a Safari shortcut to your home screen from your notes website. Works just as well.
No Longer Native to OwnCloud
by InboundEmpress
I bought this app over a year ago and have never been able to install the app on my OwnCloud server (self-hosted or otherwise) therefore can’t connect to it on my iPhone. That’s extremely disappointing after paying even this small amount for an app.
Now, I can’t install OwnNotes on OwnCloud at all because it’s deprecated and considered a security risk.
Find something else. Don’t bother with this app.
Doesn't work correctly
by Yoshii15
I can see notes I've created on my laptop but I get an error when I try to create a new note through the app. I paid for it so you'd think it would work
Have a Problem with Nextcloud Notes? Report Issue
Why should I report an Issue with Nextcloud Notes?
- Pulling issues faced by users like you is a good way to draw attention of Nextcloud Notes to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Nextcloud Notes customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Nextcloud Notes.
