Contact Private Vault Support
Company Name: One Wave AB
About: A private storage app in which you can store your photos, videos, notes, and
more. There is also a private web browser included that does not save any
history on your phone and allows you to save secret bookmarks within the app.
Private Vault Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
68.42% Contact Match
Developer: Legendary Software Labs LLC
E-Mail: [email protected]
Website: 🌍 Visit Private Photo Vault Website
Privacy & Terms:
http://onewave.se/jibdoor/privacy.html
3 Most reported problems 😔💔
Not so happy with this app
by Lavageena
I don’t have much room in my iCloud storage, so, I paid for a month subscription and put all 2,000+ photos on my phone into this app hoping I could transfer it over to my new phone and they never transferred. YOU CAN’T even move groups of photos out, you have to do it one at a time.. I tried downloading the app on the new device to see if I could just use my passcode and get in. No. It just set up a new “vault” I’m sincerely disappointed and want my money back.. those photos were important to me, and I lost them trying to trust this app.
The flip side, it is a good disguise and hides your photos from other people. They never suspect that your photos are in a calculator. Lol!
So, if you don’t plan on moving phones and use this app as a moving tool, I think you’ll be fine.
Crashes when importing 5 or more photos
by Flyinghatchet
This app was great when I first purchased it several years ago. I invested a lot of time organizing my photo albums, separating the x-rated material from everything else. The idea is clever and this particular app provided a truly hidden photo interface. Even the calculator was useful and not at all a gimmick. After that last update (either the app updated, or my switch to the iPhone 7 Plus, or both), the app will now crash when uploading 5 or more photos. It does this every time. If you select 4 photos, it will not crash. This is not an intermittent problem and it doesn't appear that anybody is home on the developer/customer service end. It's disappointing.
Do not purchase this app!! I warn you!
by Ekinny15
At first I thought this app was really good but that wasn’t true at all! First, there is no way to share the subscription across you apple devices unlike any other ios app so even if you have purchased subscription when you download it on your other apple device you have to pay again! Of course you can’t even restore your album on another apple device at all either! Second, there is no way to download your photos as a whole! You have to download each one of them separately! There is a back up function but it is completely useless! Do not pay for this app I completely regret that I did!
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- If you are a Private Vault – Store Files customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Private Vault – Store Files.
