Contact Secret Photo Vault Support

I had some sensitive material from my wife of two years on this app. It was hidden so my kids would not find it as they are playing with the phone. Well now i found a new app and decided too move my pictures and videos over too my pictures app and onto this other app. Lo and behold you cannot export more then ten pictures without paying. They have a 7 day free trial so I figured “oh thats annoying but ok.” I sign up and Bam apple cannot be reached. Ok. I try again. I try restoring purchases. I call apple. Its the app they say. Ok. So i try paying the money. It went through and it charged me but i still could not export anything and apple store still couldn’t be reached. You cant zoom in on your pictures or move your zoom around. This app was developed by a 14 year old with no idea of what people want. Because of you i lost a good amount of personal information and pictures. Thanks guys.

I downloaded this app because it had great reviews and I believed that once you download your photos it would be safe. About 2 years ago I lost my best friend and I saved all his photos and it was downloaded to this app thinking it would be safe. A week ago I went to upload some photos to the app, it was my daughters art work since she was 9 years old until now that she’s 14. I thought it would be a great way to save her art work. I was so torn and broken hearted when I got into this app this morning and realized that all my memory photos were deleted. How am I gonna tell my daughter that I lost all her photos. I trusted this app, it did not say anything about paying. I am so upset but most of all hurt. I will not download any more apps from any App Store anymore. I even emailed them and nothing . Poor customer service. Not a good day for me.

DO NOT USE THIS APP!!!!! It’s a SCAM!!!!!! I had some pictures of sentimental value on this app. They were memories of a life time that I will never ever be able to replace. I wish I would have read these reviews prior to exporting my pictures over. I too face many of the problems that many of these other app users have experience. I hate to give bad reviews because I understand that there are always two sides to every story, matter fact I’ve never given a bad review but I refused to be silent about this because I would hate for someone to be heart broken like me. There is one side to this story and it’s the truth! Bottom line is “DO NOT USE THIS APP unless you plan on never seeing your information again.