Contact Cruelty Cutter Support

Just downloaded (purchased) and tried to find information on the payment terms (one-time charge, monthly subscription, etc) and can't find anything. Next I try to set up my account and click on the Terms of Use Agreement and am immediately kicked out of the app. I've tried multiple times now to click into the Terms before agreeing to them, the last step to setting up my account, but I keep getting kicked out of the app. I now feel like I must dispute the purchase since I can't access the Terms to agree to them, in order to use the app. Disappointed. I was looking forward to using the app but now feel that it can't be trusted.

I was very excited once I downloaded this app. I very strongly believe in animal rights and will do anything to take a stand against animal cruelty. Everything was in working order. I scanned every product in my house, shocked at how many test on animals! I began a pile of brands I would boycott. But when I scanned my philosophy miracle eye cream, it told me they were not cruelty free. I had a very hard time believing that, so I went to their website. On their website it clearly states that they do not test on animals. So what's the deal? As a summary, I had to delete this app because of the confusion. I wasn't sure if I could trust anything it said. Although, I believe a couple updates could fix this problem. The app is very out of date anyways.

I am liking this app so far. The only issue I have been having is that when something g scans and is not verified in the system. I try to select the option to have it reviewed but my iPhone won’t allow the option to send the email that pops up and I’m not sure how to fix that? I looked in troubleshooting and found nothing, then tried sending this as a question through the troubleshooting support and the submit button won’t work so I can’t get the question to submit. I double checked my app settings to see if I had something blocked but from what I can see it doesn’t look like it