Virgin Pulse app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
35.7%

Not working
28.6%

Connection
14.3%

Login
10.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Virgin Pulse Problems 😠👌🔥

- Navigation not as smooth or seamless as desired

- Wellness program is nonsense

- No publicity about who wins quarterly prizes

  59 Reported Issues: 😵🆘🛟🚨📢

Theresa
2024-01-03

My virgin Pulse app stops syn with the virgin pulse max buzz. The max buzz is found by app, but it always stuck on the page "Let's see what's new." I tried disconnecting and connecting the max buzz, the issue remains.

Carl Borleis
2023-03-25

The app shows I have 4 notifications on the icon, but I am unable to find a way to figure out what those notifications are (there are 5 items in my notifications section) or how to get the notification icon to stop showing I have 4 new notifications.

Mark J
2023-01-15

Syncing my max buzz has been a problem ever since the app was updated. I have Uninstaller the reinstalled. I have disconnected the reconnected so many times it is now just crazy to do anything else. Loser app update!!

Donette Campbell
2023-01-08

Since the new app version of virgin pulse came out, my steps are not resetting on my stats everyday. I am not adding up the points I should be because of this. Could you let me know what to do or check to see if it is a problem on your end? Thank-You, Donette Campbell

Joey Dempsey
2022-11-10

Today is the 10th of Nov and I have been trying to upload my annual physical exam since the 4th. Time is running out!!! It keeps saying there was a problem while uploading. Please help. TIA

Steve Latham
2022-08-16

The app is not reco ding healthy habits.

Kevin McGuire
2022-08-15

I try to add healthy habits but they don’t register. Everything else is working. I u installed and reinstalled the app but same result. This is critical as we get a d Health care discount based on this.

Sue
2022-08-14

My virgin pulse app ‘healthy habits’ are not working correctly. I should get 10 pts each for marking 3 healthy habits for a total of 30 pts a day, but when I log in they’re all marked yes already and I’m getting 10 pts for only 1 even though they all show ‘yes’. I’ve tried updating the app but this doesn’t work. Please advise how to fix this. Thanks

Brian Brownlow
2022-08-12

Healthy Habits won’t log.

Les Mulder
2022-08-12

Healthy habits won’t record.

Joe Gouin Jr
2022-08-11

The app are tracking my daily activities to the next day

Jill Gurley
2022-08-10

I have been having trouble with the healthy habits not loading on my iPhone. The page opens and I can click each one, it allows me to record my yes/no response and then nothing shows. When I check it against my computer, the responses were not registered. This has been happening for the last week.

Danielle Knapp
2022-08-09

My app isn’t working correctly. It isn’t registering my healthy habit selections. It wasn’t loading step counts from previous days. I totally disconnected my buzz, deleted and reinstalled the app and it fixed the step issues, but not the other issues.

Deborah Agneta
2022-08-08

My app is not resetting. The items I picked the day before are still highlighted, and the new ones I pick won’t highlight.

Diana Rondeau
2022-08-08

The healthy habits are not logging. When I try to answer the questions, it goes back to unanswered

Jeanette Nessett
2022-08-08

I am not able to track my healthy habits. I check yes as a response and it doesn’t log it. It goes back to the original screen

Michele Trahan
2022-08-08

Healthy habits not working. Points not posting for a few days.

Phil Pierce
2022-08-07

App isn't recording Healthy Habits correctly. Can select the one that I'm trying to update and choose my yes/no option, but it reverts to the previous screen without recording my selection (and doesn't award any points). Oddly enough, whatever selections I make get pre-updated the following day based on whatever selections I made the day before (but without awarding any points). Somehow still tracks steps correctly and awards the correct amount of points for them though... Have already verified that I'm using the most up to date version of the app (3.197.1). Already tried logging out and back in again, deleting / re-installing the app, and disconnecting / re-syncing my smart watch. Using an IPhone 13 with up-to-date software.

Darcy Timmerman
2022-08-07

I am using the iOS iPhone app and healthy habits will only track two healthy habits not the normal 3 daily. Vsn is 3.197.1 I went to the web version and had to do there Thanks for any help you can provide.

Anna Liza Almeda
2022-08-05

Track Your Healthy Habits not recording points

Jerry Corson
2022-08-05

Healthy habits are selected but not recorded. The icon doesn’t change to indicate it was recorded.

Alex M
2022-08-05

Hello, my Virgin pulse isn’t recording my Healthy Habits. I click on it and it lets me answer the question and shows the green check mark, but when it goes back to the list of all the healthy habits none of them show complete and my points aren’t showing up for them either. Thanks.

Terri Aragon
2022-07-02

App will not open. I put in my username and password, and it just shows an orange arrow. I have Uninstaller and reinstalled several times and have restarted my phone.

KP
2022-06-30

Healthy Habits crash Issue fixed with new version 3.194.1

William OBrien
2022-06-30

My app keeps crashing when I try to open health habits?

Pete
2022-06-28

I’m having the same problem … every page works fine, but I cannot open the healthy habits page. It immediately shuts down as soon as I open it.

Max Calhoun
2022-06-28

Keep healthy Habits still shut down!! I did everything you said!!!!! Help!!!

Jill S Gurley
2022-06-28

The App on my iPhone keeps crashing when I try to log my healthy habits. I can usually go through the cards without a problem.

T
2022-06-27

App keeps crashing! So annoying

Yeping Cai
2022-06-26

App keeps crashing when trying to track Healthy Habits. I have tried refreshing App, on/off my phone, but keeps crashing. I have no problem of accessing other pages

Showing 1-30 of 59

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About this app

The free Virgin Pulse app lets you access your company’s wellbeing program. • Sync your Max Buzz™ activity tracker to rack up points (must have Bluetooth 4.  This lets you share your iPhone steps, Apple Watch steps, and exercise and energy data with Virgin Pulse.  Virgin Pulse integrates with the Apple Health app.  Let the journey to a healthier, happier you begin. It’s going to be epic.  We use this data to help you track your activity in the platform.