Contact VidLab Video Editor Overlay Support

by John D. Wiltshire

What in the world has happened to this app? It started off needing to pay for every little thing. Then it would work half the time. Then it updated and I couldn't get my purchases restored, customer service was non existent (kept trying to give me help for an entire other app) so I had to wait for the next update. That finally happened and the performance is worse than ever. Any filters I add, the video just disappears. I try to add music which I had to purchase on iTunes, won't load to video and if it does the final won't save nor play half the time. You know the saying 'if it ain't broke, don't fix it?' We'll ignore that, you guys broke it and you be doing everything you can at the moment to fix it.

by DjPetite

I’ve had free apps that work better than this app. There is no excuse for an app to crash as much as this one does, and I want my money back. Please note that I updated my IOS *and* made sure I had the most recent version, the one they claimed that this bug was ‘fixed’. Am upset by all the time and effort lost to compile my video and for it to be completely gone after many efforts to revive it. Five stars had this thing worked cleanly ONCE.. which it didn’t. Remove it from the App Store please - this is a total waste of valuable time and effort when trying to thoughtfully create something.

by Inlovewithalittleghost

This app could be fantastic. I really like some of the features and options and happily spent the $5.99 to loose the watermark and unlock some extras BUT after about 2 hours worth of work... right when I was about to hit save on a deadline I was almost late making for work, it crashed. I tried restarting the app, restarting my iPhone and even deleting the app and re-downloading but now every time I go to start a new project and add even just one video, it crashes again. I have tried this about 20 times and have no idea what to do next. I ALMOST loved this app.