Contact Video Editor Film Maker VidLab Support
Company Name: MuseWorks, Inc.
About: Try advanced features to create stunning videos with movie editor VidLab. Add
music, animate text, apply trendy filters and make your videos look
professional!
VidLab is a multi-track, multi-clip video editor that allows you
to easily create beautiful, fun videos & photo stories by adding text, artwork,
music, video, sound effects, overlays, voice-overs & more to your videos (and
photos)!
Features Include:
ADDING & ANIMATIN.
Video Editor Film Maker VidLab Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
51.61% Contact Match
Developer: Bending Spoons
E-Mail: splice-android@bendingspoons.com
Website: 🌍 Visit Splice Website
Privacy & Terms:
https://onelightapps.io/privacy-policy
3 Most reported problems 😔💔
What Happened?
by John D. Wiltshire
What in the world has happened to this app? It started off needing to pay for every little thing. Then it would work half the time. Then it updated and I couldn't get my purchases restored, customer service was non existent (kept trying to give me help for an entire other app) so I had to wait for the next update. That finally happened and the performance is worse than ever. Any filters I add, the video just disappears. I try to add music which I had to purchase on iTunes, won't load to video and if it does the final won't save nor play half the time. You know the saying 'if it ain't broke, don't fix it?' We'll ignore that, you guys broke it and you be doing everything you can at the moment to fix it.
Still keeps crashing - no excuse for this considering its $$
by DjPetite
I’ve had free apps that work better than this app. There is no excuse for an app to crash as much as this one does, and I want my money back. Please note that I updated my IOS *and* made sure I had the most recent version, the one they claimed that this bug was ‘fixed’. Am upset by all the time and effort lost to compile my video and for it to be completely gone after many efforts to revive it. Five stars had this thing worked cleanly ONCE.. which it didn’t. Remove it from the App Store please - this is a total waste of valuable time and effort when trying to thoughtfully create something.
I ALMOST loved this app
by Inlovewithalittleghost
This app could be fantastic. I really like some of the features and options and happily spent the $5.99 to loose the watermark and unlock some extras BUT after about 2 hours worth of work... right when I was about to hit save on a deadline I was almost late making for work, it crashed. I tried restarting the app, restarting my iPhone and even deleting the app and re-downloading but now every time I go to start a new project and add even just one video, it crashes again. I have tried this about 20 times and have no idea what to do next. I ALMOST loved this app.
Have a Problem with Video Editor・Film Maker・VidLab? Report Issue
Why should I report an Issue with Video Editor・Film Maker・VidLab?
- Pulling issues faced by users like you is a good way to draw attention of Video Editor・Film Maker・VidLab to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Video Editor・Film Maker・VidLab customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Video Editor・Film Maker・VidLab.
